New Landing How can we help? Themeforest Theme Support Joyn Retina logo in boxed bug

Viewing 15 posts - 1 through 15 (of 25 total)
  • Posted in: Joyn
  • #188793
    bongobong
    Member
    Post count: 184

    Hi there,

    I have a bug where my logo is pushed down. I think this is to do with the fact that I’m using a not so wide boxed layout.

    I know I could fix this with some css that made the logo smaller but I don’t want it to go that small; there’s lots of space either side.

    any ideas?

     

    #188867
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,

    Please attach a marked screenshot image to explain the issue.

    -Mohammad

    #189160
    bongobong
    Member
    Post count: 184

    I can’t see the screenshot.

    #189179
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No, Mohammad is asking you to attach a screenshot so we can see your issue

    – Kyle

    #189255
    bongobong
    Member
    Post count: 184

    Voila. I thought I explained it quite well. Alas.

    Here it is.

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    #189432
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Did you fixed it? I’m seeing it fine in Chrome and Firefox.

    -Rui

    #189439
    bongobong
    Member
    Post count: 184

    Weirdly, it’s just started playing nice. I’ll let you know if the problem returns.

    In the meantime I’m now having another issue.

    Now, in my posts, the page just loads and loads and loads and I can’t get to the swift builder;
    Go here:
    http://newbluffable.designmutt.com/wp-admin/post.php?post=6160&action=edit

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    #189442
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    can you post the user credentials to get in?
    Thanks

    -Rui

    #189452
    bongobong
    Member
    Post count: 184
    This reply has been marked as private.
    #189458
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s loading fine to me. Try to clear the cache and a different browser.
    -Rui

    #189460
    bongobong
    Member
    Post count: 184

    Hmm. It happened in both my browsers. I expect clearing cache will fix but I’d love to get to the bottom of it since I think it’s because I have too many elements in the post (have about a hundred) and expect it will come back.

    #189462
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I was also able to load it fine in Firefox.

    To simplify that page and be easier to edit you can use the SPB sections to divide the page content into several sections.

    The advantage of also using section is that you reuse that section in several places of your site, and only need to change it in 1 place.

    -Rui

    #189464
    bongobong
    Member
    Post count: 184

    Ah, yes but I need to change things within the SPB section. If you see my sections; they make up emails so I’m not sure how I could do that; I need to change the date, day, etc on them. So, ideally, I’d have an SPB section that had parts inside of it that I could change but I don’t think that’s possible, is it?

    Can you try reloading in chrome and/or safari a few times just to see whether you get the same issue; you probably won’t. But just to check.

    #189469
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    tried a few times again and always loaded fine. Guess you are using the same user you provided us.

    You could divide it by rows, putting a row in each section but only if that is easier for you to manage.

    -Rui

    #189492
    bongobong
    Member
    Post count: 184

    Hi Rui,
    Yep, I tried that and I think it might help me.

    However, unfortunately the header problem has returned.
    Even after I cleared cache and tried on a different browser.

    Also, and I don’t think this is connected, but when I give the page two side bars, instead of one, the Essential Grid I have there stops showing (this is why the page is blank).

    The header is a bug I think because when I reduce the side of the logo in the inspector, it moves up to the top so I think it is just not fitting inside its div.

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