New Landing › How can we help? › Themeforest Theme Support › Dante › Related products not working

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Dante
  • February 8, 2016 at 12:11 am #246978
    costin
    Member
    Post count: 199

    Hi,

    I’ve tried displaying related products with help of categories but nothing is displayed, not even the Related Products title.
    If I put tags then I have the Related Products title but no products under it.

    I know that this is more a WooCommerce issue but maybe there’s a quick fix or maybe somehow theme related.

    How can I prevent the tag being displayed on product page? (but still being used in the back-end)

    Thank you for your help!

    February 8, 2016 at 6:42 am #246998
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

    February 8, 2016 at 11:41 am #247142
    costin
    Member
    Post count: 199
    This reply has been marked as private.
    February 9, 2016 at 7:32 pm #247678
    David Martin – Support
    Moderator
    Post count: 20834

    Please add some categories to your products. You have none set.

    http://friendsyachting.com/wp-admin/edit.php?post_type=product

    Thanks.

    February 14, 2016 at 11:42 am #248936
    costin
    Member
    Post count: 199
    This reply has been marked as private.
    February 15, 2016 at 4:31 pm #249283
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Costin,

    Can you disabled all plugins leaving only WooCommerce active?

    Thanks.

    February 17, 2016 at 4:47 pm #250050
    costin
    Member
    Post count: 199

    HI,

    I’ve tried this and reactivated them one by one but the problem persists.
    Could you please have a look? I’ve provided log in details.

    Thank you,
    Costin

    February 19, 2016 at 12:27 pm #250646
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Costin,

    I cannot replicate this on my dev version, could you disabled all plugins, leaving only WooCommerce whilst we help you further?

    Thanks.

    April 11, 2017 at 11:38 am #320529
    costin
    Member
    Post count: 199
    This reply has been marked as private.
    April 11, 2017 at 11:52 am #320538
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Ok. Closed.

    -Rui

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    Posted in: Dante
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