Related products not working

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This topic has 9 replies, 4 voices, and was last updated 7 years by Rui Guerreiro – SUPPORT.

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Posted in: Dante
February 8, 2016 at 12:11 am #246978

costin
Member

Post count: 199

Hi,

I’ve tried displaying related products with help of categories but nothing is displayed, not even the Related Products title.
If I put tags then I have the Related Products title but no products under it.

I know that this is more a WooCommerce issue but maybe there’s a quick fix or maybe somehow theme related.

How can I prevent the tag being displayed on product page? (but still being used in the back-end)

Thank you for your help!

February 8, 2016 at 6:42 am #246998

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please provide me login detail to check and resolve the issue.
Thanks
Mohammad

February 8, 2016 at 11:41 am #247142

costin
Member

Post count: 199

This reply has been marked as private.

February 9, 2016 at 7:32 pm #247678

David Martin – Support
Moderator

Post count: 20834

Please add some categories to your products. You have none set.

http://friendsyachting.com/wp-admin/edit.php?post_type=product

Thanks.

February 14, 2016 at 11:42 am #248936

costin
Member

Post count: 199

This reply has been marked as private.

February 15, 2016 at 4:31 pm #249283

David Martin – Support
Moderator

Post count: 20834

Hi Costin,

Can you disabled all plugins leaving only WooCommerce active?

Thanks.

February 17, 2016 at 4:47 pm #250050

costin
Member

Post count: 199

HI,

I’ve tried this and reactivated them one by one but the problem persists.
Could you please have a look? I’ve provided log in details.

Thank you,
Costin

February 19, 2016 at 12:27 pm #250646

David Martin – Support
Moderator

Post count: 20834

Hi Costin,

I cannot replicate this on my dev version, could you disabled all plugins, leaving only WooCommerce whilst we help you further?

Thanks.

April 11, 2017 at 11:38 am #320529

costin
Member

Post count: 199

This reply has been marked as private.

April 11, 2017 at 11:52 am #320538

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Ok. Closed.

-Rui
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Posted in: Dante