New Landing How can we help? Themeforest Theme Support Flexform Related article thumbnail not showing for 1 post

Viewing 15 posts - 1 through 15 (of 23 total)
  • Posted in: Flexform
  • #90483
    Bitedge
    Member
    Post count: 345

    Hi guys, when this post

    http://bitcoin-betting-guide.com/james-cannings-blog/imf-managing-director-christine-lagarde-answers-bitcoin-question-on-abcs-qa/

    is displayed in the related posts area the thumbnail does not display as per the attached screenshots, all other posts thumbnails do display and I have tried changing which image is set as the thumbnail, its not the length of the title or browser caches.

    How can we make it display like all the others?

    Thanks

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    #90486
    Bitedge
    Member
    Post count: 345

    Same thing in firfox

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    #90646
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its looking perfect here. Have you managed to resolved it?
    Thanks

    #90656
    Bitedge
    Member
    Post count: 345

    No, it looks like the screenshots. You have to load a post other than that post in the same category and refresh it enough time that that item shows in the related articles like

    http://bitcoin-betting-guide.com/james-cannings-blog/instead-of-fiat-currency-lets-say-government-currency-or-bank-currency/

    #90660
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you attached feature image to this particular post ?
    Thanks

    #90661
    Bitedge
    Member
    Post count: 345

    I had not but now I just did and its still the same, with the other posts I set the Post thumbnail image and that is what shows in the related articles thumbnail.

    #90663
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please delete all cache and deactivate cache plugin , try to change feature image for this post. Hope that should help to you.
    Thanks 🙂
    With Best Regards
    Swift Ideas

    #90664
    Bitedge
    Member
    Post count: 345

    “Please delete all cache”

    How?

    “and deactivate cache plugin”

    There is no cache pluging

    “try to change feature image for this post”

    Its the post thumnail image, not the feture image that is at issue

    “Hope that should help to you.”

    Pretty sure it won’t and you are just guessing random stuff.

    #90675
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Sorry for this. I think that you are using any cache plugin. Anyway i need to check your setup to debug this issue so please provide wordpress admin login detail.

    Thanks

    #90677
    Bitedge
    Member
    Post count: 345
    This reply has been marked as private.
    #90682
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    How can i access all dashboard settings ? I need full permission.
    Thanks

    #90684
    Bitedge
    Member
    Post count: 345

    Sorry, changed it to admin now

    #90700
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolve the issue so please check.
    Thanks

    #90730
    Bitedge
    Member
    Post count: 345

    How did you resolve the issue?

    Thanks

    #90734
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just tweak code to fix the issue. I made only change the position of 4 lines of code.
    Thanks

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