New Landing How can we help? Themeforest Theme Support Pinpoint Raw HTML element via Swift Page Builder

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  • Posted in: Pinpoint
  • #1111
    ljurado
    Member
    Post count: 10

    When I use the element ‘Raw HTML’ from the Swift Page Builder’ and enter my html, everytimeΒ I either add another element on the same page or if I go back and edit the Raw HTML element, the Raw HTML element disappears. I have had to re-enter it so many times I gave up. Can you please help me with this.

    RightΒ  now the Raw HTML is still there -only because I haven’t attempted to edit it. I just left that page alone once I added the code.

    http://korefilms.com/tdd/education/basic-option-tutorial/

    Thanks in advance,
    Lorena

    p.s. LOVE YOUR THEME!

    #1129
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Lorena and thanks for the appreciation πŸ™‚

    I’ve just tried to replicate your issue, but it works perfectly fine here. I also see that there’s nothing wrong with the HTML you’re adding.

    Therefore:

    1. Do you have any active plugins that might be interfering? Try disabling them and test again.
    2. Can you also try the same with the Text Block element? (in Text view)

    Regards,

    β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”

    Cosmin
    Support Assistant

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