New Landing › How can we help? › Themeforest Theme Support › Uplift › PW reset doesn't work

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Uplift
  • September 9, 2016 at 5:56 am #291213
    micheal_w
    Member
    Post count: 498

    Hi Guys,

    the WP user password reset option doesn’t work, when clicking on the reset link in the email, it takes back to the same reset section where it asked for the email to send a reset link and round and round and round…

    Any recommendation what to do?
    Thansk!

    September 9, 2016 at 7:46 am #291219
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to inspect the issues.
    Thanks
    Mohammad

    September 9, 2016 at 7:48 am #291220
    micheal_w
    Member
    Post count: 498
    This reply has been marked as private.
    September 9, 2016 at 12:10 pm #291268
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please contact WooCommerce support about this issue, as it’s not theme related. It will likely just be a setting in WooCommerce

    – Kyle

    September 10, 2016 at 12:17 pm #291334
    micheal_w
    Member
    Post count: 498

    Have contacted them, thanks!

    September 12, 2016 at 7:40 am #291407
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

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