Purchase code Flex form not working

[rsfinance]

Tried to enter the purchase code but it doesn’t seem to be accepted. I still don’t have access to the Flexform forum. Tried multiple browsers.

[rsfinance]

This reply has been marked as private.

[ssobers]

I am having the same issue as well! Help!

[Swift Ideas – Ed]

Hey guys,

@rsfinance – Seems there was an issue when your code was accepted. I’ve removed it so that you can try again. Please try clearing your cache/trying a different browser, and entering the code after going to the following URL – http://support.swiftideas.net/forums/forum/theme-support/flexform/

@ssobers – do you have access now? I can see on your account that a code has been accepted.

– Ed

[RossPepperell]

just had the same problem too….

[Swift Ideas – Ed]

@rosspepperell – just checked your account and seems to be fine, can you access the flexform forum now?

– Ed

[cconser]

My purchase code is not working either.

[Swift Ideas – Ed]

@cconser – checked and your code has been accepted. Please try accessing the flexform forums.

– Ed

[abaum]

Something seems to be wrong with your routine detection. For me it does not go well.

abaum

[abaum]

After several entries he has the code but now accepted. Problem solved.

abaum

[Robert2110]

Mines not working either.

[Robert2110]

Is this problem being worked on? Obviously a lot of people are having the same problem.

I’ve been trying to get a problem solved on my site for a week but can’t get on the forum.

Theme Forest who sold me the theme as well as provided me with the code, which they made me jump through 20 hoops to even get, rather than simply providing the code in my purchase receipt, would not help with this issue at all.

I’m honestly ready to go back to Studio Press.

[Melanie – SUPPORT]

Hey there,

you can easily grab the purchase code by going to your downloads section and downloading the license certificate — I’m not sure which route you took to get the code :/

I will forward this thread to Ed however to check.

[Swift Ideas – Ed]

@Robert2110 – Hi there. Just checked and seemed you’d managed to duplicate your code in our system. Sorted that out so you should be able to access without issue now.

– Ed

[robomeister]

Dear developer,

I have the same problem! after entering the purchase code nothing happens!