New Landing How can we help? General Forum Help Purchase code Flex form not working

Viewing 15 posts - 1 through 15 (of 24 total)
  • #9339
    rsfinance
    Member
    Post count: 1

    Tried to enter the purchase code but it doesn’t seem to be accepted. I still don’t have access to the Flexform forum. Tried multiple browsers.

    #9340
    rsfinance
    Member
    Post count: 1
    This reply has been marked as private.
    #9472
    ssobers
    Member
    Post count: 13

    I am having the same issue as well! Help!

    #9677
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,


    @rsfinance
    – Seems there was an issue when your code was accepted. I’ve removed it so that you can try again. Please try clearing your cache/trying a different browser, and entering the code after going to the following URL – http://support.swiftideas.net/forums/forum/theme-support/flexform/


    @ssobers
    – do you have access now? I can see on your account that a code has been accepted.

    – Ed

    #9690
    RossPepperell
    Member
    Post count: 49

    just had the same problem too….

    #10252
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @rosspepperell – just checked your account and seems to be fine, can you access the flexform forum now?

    – Ed

    #10432
    cconser
    Member
    Post count: 9

    My purchase code is not working either.

    #10655
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @cconser – checked and your code has been accepted. Please try accessing the flexform forums.

    – Ed

    #14842
    abaum
    Member
    Post count: 2

    Something seems to be wrong with your routine detection. For me it does not go well.

    abaum

    #14848
    abaum
    Member
    Post count: 2

    After several entries he has the code but now accepted. Problem solved.

    abaum

    #15071
    Robert2110
    Member
    Post count: 4

    Mines not working either.

    #15193
    Robert2110
    Member
    Post count: 4

    Is this problem being worked on? Obviously a lot of people are having the same problem.

    I’ve been trying to get a problem solved on my site for a week but can’t get on the forum.

    Theme Forest who sold me the theme as well as provided me with the code, which they made me jump through 20 hoops to even get, rather than simply providing the code in my purchase receipt, would not help with this issue at all.

    I’m honestly ready to go back to Studio Press.

    #16386
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey there,

    you can easily grab the purchase code by going to your downloads section and downloading the license certificate — I’m not sure which route you took to get the code :/

    I will forward this thread to Ed however to check.

    #16464
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @Robert2110 – Hi there. Just checked and seemed you’d managed to duplicate your code in our system. Sorted that out so you should be able to access without issue now.

    – Ed

    #17017
    robomeister
    Member
    Post count: 2

    Dear developer,

    I have the same problem! after entering the purchase code nothing happens!

Viewing 15 posts - 1 through 15 (of 24 total)

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