New Landing How can we help? Atelier Protect from spam

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Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Atelier
  • #328059
    zimmiel
    Member
    Post count: 31

    Hi
    I have a problem. I apologize if this is not to you I need to write. But the problem started in the moment when i put theme.
    Theme very good and I very like. But in the comments in product page with period of several hours began to come spam. The site working about three years, I have not seen this before, I do not know how to deal with this. Maybe it’s something happened with plugin Contact Form 7 (it was installed on the site even before) or I need something to do with it, maybe I need to put reCAPTCHA? But I have Really Simple CAPTCHA. Maybe you’ll advise something, maybe you know how to deal with this and can help?

    #328066
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    Please then re-test.

    Thanks.

    #328071
    zimmiel
    Member
    Post count: 31

    Ok
    I am now I can disable all plugins. But what does it mean “then re-test”? What do I need to do?

    #328075
    David Martin – Support
    Moderator
    Post count: 20834

    Run through the steps you did to produce the error.

    #328078
    zimmiel
    Member
    Post count: 31

    I disable all plugins, leaving only Swift Framework and WooCommerce active. Now activate recommended plugins?

    #328079
    David Martin – Support
    Moderator
    Post count: 20834

    No, now try to reproduce the error again.

    #328080
    zimmiel
    Member
    Post count: 31

    I wrote several topic this day. Do you mean error about plugins? What did I write in topic “Installation necessary and recommended plugins“?

    #328081
    David Martin – Support
    Moderator
    Post count: 20834

    Your other topic is not related to this issue you have also opened?

    #328087
    zimmiel
    Member
    Post count: 31

    I dont know. I apologize, I discovered Several problems after installation. After detection I wrote topic.
    at the moment I have 2 problems and the 1 question.
    Protect from spam
    Installation necessary and recommended plugins
    In ‘List Layout grid’ in the mobile version remove short description
    About List Layout grid It is just a question. We can come to him Last.
    Problem with spam can be associated with a problem with plugin, I dont know.
    But I am now I try install ‘WooCommerce Quickview’ from Theme – Install plugin – WooCommerce Quickview and Download failed. I try update ‘Go Pricing Tables’ and Download failed.

    #328092
    David Martin – Support
    Moderator
    Post count: 20834

    Please keep all your questions in their respective topics.

    This topic is for your spam question only.

    #328094
    zimmiel
    Member
    Post count: 31

    Ok
    How do I reproduce the error? You mean wait when spam come? Spam come with period of several hours.

    #328102
    David Martin – Support
    Moderator
    Post count: 20834

    If spam comments are coming to your blog, this is not a theme issue.

    You simply block them by setting up the Akismet plugin https://en-gb.wordpress.org/plugins/akismet/

    #328106
    zimmiel
    Member
    Post count: 31

    Ok. So what with plugins? Can i turn on some plugins?
    When i turned it off all plugins the site started to fly!
    It is necessary then to think whether to include some plugins 🙂

    #328109
    David Martin – Support
    Moderator
    Post count: 20834

    You only need to include the plugins you want to use. We offer some suggested plugins in Appearance => Install plugins. Those are optional.

    #328112
    zimmiel
    Member
    Post count: 31

    Ok.
    Thank you for help in this topic. And you wrote “keep all your questions in their respective topics”
    But about “some suggested plugins in Appearance => Install plugins” this is my other problem in I wrote it in this topic.

Viewing 15 posts - 1 through 15 (of 18 total)

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