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New Landing › How can we help? › Atelier › Protect from spam
Tagged: plugins
- This topic has 17 replies, 2 voices, and was last updated 6 years by David Martin – Support.
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Posted in: Atelier
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June 12, 2017 at 10:17 am #328059
Hi
I have a problem. I apologize if this is not to you I need to write. But the problem started in the moment when i put theme.
Theme very good and I very like. But in the comments in product page with period of several hours began to come spam. The site working about three years, I have not seen this before, I do not know how to deal with this. Maybe it’s something happened with plugin Contact Form 7 (it was installed on the site even before) or I need something to do with it, maybe I need to put reCAPTCHA? But I have Really Simple CAPTCHA. Maybe you’ll advise something, maybe you know how to deal with this and can help?June 12, 2017 at 10:27 am #328066Please can you disable all plugins leaving only Swift Framework and WooCommerce active.
Please then re-test.
Thanks.
June 12, 2017 at 10:33 am #328071Ok
I am now I can disable all plugins. But what does it mean “then re-test”? What do I need to do?June 12, 2017 at 10:37 am #328075Run through the steps you did to produce the error.
June 12, 2017 at 10:44 am #328078I disable all plugins, leaving only Swift Framework and WooCommerce active. Now activate recommended plugins?
June 12, 2017 at 10:53 am #328079No, now try to reproduce the error again.
June 12, 2017 at 10:58 am #328080I wrote several topic this day. Do you mean error about plugins? What did I write in topic “Installation necessary and recommended plugins“?
June 12, 2017 at 11:04 am #328081Your other topic is not related to this issue you have also opened?
June 12, 2017 at 11:26 am #328087I dont know. I apologize, I discovered Several problems after installation. After detection I wrote topic.
at the moment I have 2 problems and the 1 question.
Protect from spam
Installation necessary and recommended plugins
In ‘List Layout grid’ in the mobile version remove short description
About List Layout grid It is just a question. We can come to him Last.
Problem with spam can be associated with a problem with plugin, I dont know.
But I am now I try install ‘WooCommerce Quickview’ from Theme – Install plugin – WooCommerce Quickview and Download failed. I try update ‘Go Pricing Tables’ and Download failed.June 12, 2017 at 11:45 am #328092Please keep all your questions in their respective topics.
This topic is for your spam question only.
June 12, 2017 at 11:50 am #328094Ok
How do I reproduce the error? You mean wait when spam come? Spam come with period of several hours.June 12, 2017 at 12:11 pm #328102If spam comments are coming to your blog, this is not a theme issue.
You simply block them by setting up the Akismet plugin https://en-gb.wordpress.org/plugins/akismet/
June 12, 2017 at 12:20 pm #328106Ok. So what with plugins? Can i turn on some plugins?
When i turned it off all plugins the site started to fly!
It is necessary then to think whether to include some plugins 🙂June 12, 2017 at 12:29 pm #328109You only need to include the plugins you want to use. We offer some suggested plugins in Appearance => Install plugins. Those are optional.
June 12, 2017 at 12:34 pm #328112Ok.
Thank you for help in this topic. And you wrote “keep all your questions in their respective topics”
But about “some suggested plugins in Appearance => Install plugins” this is my other problem in I wrote it in this topic. -
Posted in: Atelier
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