Products not showing up in category page

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This topic has 8 replies, 3 voices, and was last updated 8 years by Mohammad – SUPPORT.

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Posted in: Atelier
April 30, 2016 at 10:13 am #264721

stylecourt
Member

Post count: 10

I have products that I have put in the “Necklace” category in the backend, however when I visit the Necklace page on the front end of the website, no products appear there at all.
Can you please help ?

Thanks

May 2, 2016 at 2:34 pm #264883

stylecourt
Member

Post count: 10

Can someone please help me with this issue?

May 3, 2016 at 12:32 pm #265066

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please disable the maintenance mode.
Thanks
Mohammad

May 4, 2016 at 12:20 am #265278

stylecourt
Member

Post count: 10

This reply has been marked as private.

May 4, 2016 at 7:18 am #265302

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please go to Admin > Theme Options > General Options > Maintenance mode > Disable it.
Thanks
Mohammad

May 4, 2016 at 2:51 pm #265393

stylecourt
Member

Post count: 10

This reply has been marked as private.

May 4, 2016 at 5:20 pm #265423

David Martin – Support
Moderator

Post count: 20834

Mohammad means we cannot see the page when the Maintenance mode is enabled, I can only see the “Coming Soon” text even when I am logged in. http://www.stylecourt.com.au/product/hera-necklace

The user you supplied does not have full admin access so I cannot access the theme options.

Thanks.

May 5, 2016 at 12:02 am #265486

stylecourt
Member

Post count: 10

This reply has been marked as private.

May 5, 2016 at 7:32 am #265507

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
You have theme version 1.9.5 installed. Please update to latest theme version 1.9.81 and check for issue.
Thanks
Mohammad
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Posted in: Atelier