New Landing › How can we help? › Cardinal › Product variations bug after updating Cardinal & Woocommerce

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    Posted in: Cardinal
  • August 10, 2015 at 8:51 pm #202528
    dirkmol
    Member
    Post count: 113

    Hi,

    Found another bug after upgrading today. The shop doesn’t show half (shoe) sizes anymore on the webshop. See attachments. As you can see they are still there in the backend, but do not show up in front on product-pages.
    Could have anything to do with ‘.’ or ‘,’ notifications maybe?? We didn’t change anything and settings are the same, but maybe the updating mixed it up somewhere …? Hope you can help!

    Cheers,
    Dirk

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    August 11, 2015 at 9:47 am #202654
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please contact WooCommerce regarding the issue, nothing in the theme would prevent these variables from showing up

    – Kyle

    August 11, 2015 at 10:14 am #202671
    dirkmol
    Member
    Post count: 113

    Are you sure?
    Don’t you need to update templates after a Woocommerce update? Seems like both are not working well together now … I will contact Woocommerce too of course, but there were more issues appearing (see other post about lightbox/images problem), so it looks like there is an updating problem somewhere. But I’m in the dark here, thanks for helping.

    Cheers,
    Dirk

    August 11, 2015 at 10:18 am #202673
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Cardinal doesn’t support WooCommerce 2.4 yet, so yes you will face issues. We will be releasing updates shortly

    – Kyle

    August 11, 2015 at 10:22 am #202675
    dirkmol
    Member
    Post count: 113

    Ah ok. I assumed while they were released around the same time it was an update regarding WC 2.4. I will wait and see then, thanks! Cheers, Dirk

    August 11, 2015 at 10:30 am #202677
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    August 11, 2015 at 3:39 pm #202812
    dirkmol
    Member
    Post count: 113

    Hi there,

    This is what Woocommerce found out, see below. Hoping to get a theme update asap!

    Tried this local without issue https://dl.dropboxusercontent.com/s/65y6yvz8l5f7dc3/2015-08-11%20at%2015.18.png?dl=0

    @monkshop looks to be theme related. I think its an outdated version of templates/single-product/add-to-cart/variable.php

    Switch to default WP theme to confirm. Then look for an update from the author or replace/delete that template file from the theme to revert to our new 2.4 version.

    Good luck!

    Cheers,
    Dirk

    August 11, 2015 at 3:56 pm #202824
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Yes, like I said Cardinal doesn’t yet support the latest version of WooCommerce, we have sent the update to ThemeForest, just waiting for review

    – Kyle

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