New Landing › How can we help? › Cardinal › Product photos gone – so are there classes

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    Posted in: Cardinal
  • January 27, 2016 at 7:33 pm #244278
    OMDagency
    Member
    Post count: 15

    I was contacted by a client about woocommerce product photos disappearing. Indeed the classes for the woocommerce images are gone, as well of the photos, on the swift product display (not individual product pages). Not sure how this happened – and the fix is wracking my brain. Any clue?

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    January 27, 2016 at 7:36 pm #244282
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please update the theme version to 2.4.2.

    WooCommerce 2.5 was a massive update and will need the theme to be updated + the Swift Framework plugin to 1.7+

    Thanks.

    January 27, 2016 at 7:40 pm #244283
    OMDagency
    Member
    Post count: 15

    Wow. That sounds incredibly annoying for you guys! How would you suggest I best update the theme – overwrite via FTP?

    January 27, 2016 at 8:05 pm #244285
    David Martin – Support
    Moderator
    Post count: 20834

    Our lead dev’ Ed has been busy with the updates for sure!

    Do you have the auto update notice? If you do not, I’d suggest making a backup and then using your FTP to overwrite it.

    Thanks,
    David.

    January 27, 2016 at 8:08 pm #244287
    OMDagency
    Member
    Post count: 15

    Thanks, and good luck to you guys then – Always been a fan of Swift!

    Cheers,
    Thomas

    January 28, 2016 at 9:58 am #244377
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    Thanks David

    – Kyle

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