New Landing › How can we help? › Product Page Vertical Thumbnails

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Uplift
  • July 5, 2017 at 11:25 am #331002
    3speed
    Member
    Post count: 2

    Hey,

    I updated to the latest version of the Uplift theme this morning. Up until now I’ve had the gallery thumbnails displaying vertically on the left but after updating this feature seems to have broken and they now display underneath.

    Is there a way I can get them back on the left side vertically?

    Thanks.

    July 5, 2017 at 12:16 pm #331014
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Since the Woocommerce 3.0 update the Thumbnails slider was dropped due to the changes made by Woocommerce.

    We will have to create a custom solution from scratch to achieve this again, it wasn’t possible yet to develop it but it’s in our plans.

    Will forward the topic to the development team.

    -Rui

    July 5, 2017 at 12:49 pm #331022
    3speed
    Member
    Post count: 2

    Thanks for the quick response Rui,

    Do you know if there would be a temporary way around it using CSS or if I should revert back to an earlier version of the theme as before the latest update it was still displaying vertically.

    July 5, 2017 at 1:07 pm #331029
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s too complex to sort with css. The problem of using a prior version is that you should also use the prior version of Woocommerce before 3.0 (guess was 2.6). But not sure if there are problems with this because not sure if they updated the database in the 3.0 upgrade.

    Better to ask that question in the Woocommerce plugin support page.

    -Rui

    July 5, 2017 at 2:55 pm #331040
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    There was a mistake from my side, I was confusing this functionality with another one.
    I talked to my head developer and it’s suppose to work fine in the left side.

    I see that is already displaying correctly, did you did anything?

    -Rui

    July 5, 2017 at 2:55 pm #331041
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    There was a mistake from my side, I was confusing this functionality with another one.
    I talked to my head developer and it’s suppose to work fine in the left side.

    I see that is already displaying correctly, did you did anything?

    -Rui

    July 6, 2017 at 2:10 pm #331129
    3speed
    Member
    Post count: 2

    That’s alright mate, I ended up switching to a 3rd party plugin (Woothumbs) which replaces the default gallery with their own one. I think I’ll stick with it as they seem to lazy load the additional gallery images.

    Thanks for your help anyway.

    July 6, 2017 at 2:33 pm #331130
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks for the update. Will close this ticket now.

    – David.

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    Posted in: Uplift
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