Product page image – carousel missing, thumbnails are overlapping main

[Gardner]

Hi, I’ve updated the theme then noticed the on the product page (Please see attached screenshot):

1. The carousel on the main product image is gone.
2. The zoom becomes a lightbox instead of zooming within the same picture.
3. the thumbnail images are overlapping on the main image, and the sizes are different.

I’ve read all related tops but can’t find the answer. I’ve installed the child theme – only after I customised the theme through the Theme Options. I’ve regenerated thumbnails. I am a designer with limited coding skills but willing to learn. Could you please point me the right direction?

Thank you,

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[David Martin – Support]

The supplied login details are not working, can you check those and update?

[Gardner]

This reply has been marked as private.

[David Martin – Support]

No luck with those either:

[Gardner]

This reply has been marked as private.

[David Martin – Support]

Hi,

1,2) Unfortunately, the WooCommerce 3+ release removed this and we had to remove our custom integration to stay compatible with the new WooCommerce update. – We are looking into how this can be improved.

3)

Please clear your Godaddy cache and browser cache.

For me, I see this:

[Gardner]

Hi David,

Thanks for getting back on this. Do you know when the carousel and zoom issues will be fixed? I suppose they are quite important features of the product page.

Thanks,

Li

[David Martin – Support]

Hi Li,

I’ll check this with the lead dev now.

Thanks.