New Landing › How can we help? › Themeforest Theme Support › Nota › Product image disappear when variation are selected !

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    Posted in: Nota
  • February 23, 2017 at 4:43 pm #314884
    David Martin – Support
    Moderator
    Post count: 20834

    Please can you disable all plugins leaving only Swift Framework and WooCommerce active.

    February 23, 2017 at 4:53 pm #314890
    Stonedb
    Member
    Post count: 34
    This reply has been marked as private.
    February 23, 2017 at 4:54 pm #314894
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, I’ve just realised the issue is your child theme is overriding the parent mobile menu header.

    If you disable the child theme and clear your browser cache it should work as expected.

    February 23, 2017 at 5:04 pm #314898
    Stonedb
    Member
    Post count: 34

    Thanks but don’t works and the checkout button move and i can’t stay with my shop like this. Sorry i’ll keep my old version on Nota theme :/ ! Just if you can resolve the issue with the pictures variation :/ sorry.

    February 23, 2017 at 5:19 pm #314904
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I would encourage you to disable your child theme to preview the difference. You can update the code within the child theme if you wish. Else you will miss out on future updates.

    Is it this plugin that is causing the conflict? WooThumbs – Awesome Product Imagery if so can you attach the plugin zip here?

    February 23, 2017 at 5:32 pm #314906
    Stonedb
    Member
    Post count: 34
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    February 23, 2017 at 5:42 pm #314912
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks, will take a closer look.

    Are you referring to the vertical alignment of these icons:

    February 23, 2017 at 5:49 pm #314915
    Stonedb
    Member
    Post count: 34
    This reply has been marked as private.
    February 23, 2017 at 7:22 pm #314936
    Stonedb
    Member
    Post count: 34
    This reply has been marked as private.
    February 23, 2017 at 7:29 pm #314937
    David Martin – Support
    Moderator
    Post count: 20834

    I think the file is too large, do you have a dropbox link?

    February 23, 2017 at 8:26 pm #314947
    Stonedb
    Member
    Post count: 34

    That’s right, reuploaded 😉

    Attachments:
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    February 24, 2017 at 12:59 pm #315024
    Stonedb
    Member
    Post count: 34

    Hey David,

    have you find any solutions for the incompatibilities with iconic-woothumbs :/ ?

    February 24, 2017 at 1:31 pm #315029
    David Martin – Support
    Moderator
    Post count: 20834

    No, I cannot provide a time frame for sure however I am looking into it currently.

    Thanks.

    February 24, 2017 at 1:38 pm #315032
    Stonedb
    Member
    Post count: 34

    Alright, i hope you’ll find a solution. Thanks 🙂

    February 24, 2017 at 1:39 pm #315034
    David Martin – Support
    Moderator
    Post count: 20834

    I will do and I’ll update asap here.

    Thanks

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