New Landing How can we help? Themeforest Theme Support Nota Product image disappear when variation are selected !

Viewing 15 posts - 1 through 15 (of 32 total)
  • Posted in: Nota
  • #314771
    Stonedb
    Member
    Post count: 34

    Hi nota support :),

    i have an issue with the product variation image.

    When no variation selected all images are displayed correctly. But when users select variation all image disappears :(.

    I use WooThumbs – Awesome Product Imagery, and in the past no issue with nota theme.

    I have try to disable cache, cloudflare, and my plugins, doesnt works…

    Can you help me :).

    Thanks in advance.

    #314772
    David Martin – Support
    Moderator
    Post count: 20834

    @Stonedb the update going out today should fix this.

    Let me know if you want the theme zip beforehand if this is time sensitive.

    Thanks.

    #314773
    Stonedb
    Member
    Post count: 34

    Alright thanks a lot David, always a good support !!!

    I’ll wait update, I wish you well on that mission.

    #314775
    David Martin – Support
    Moderator
    Post count: 20834

    No problem, should be a couple of hours at the most.

    Thanks.

    #314799
    Stonedb
    Member
    Post count: 34

    Hey David,

    issue already here, i have updated Nota :/ ! Really need your help.

    #314820
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try to clear the browser cache and try again.
    Will forward it to David.

    -Rui

    #314821
    David Martin – Support
    Moderator
    Post count: 20834

    Sure, will take a look today as priority support for you. Please also add your FTP details.

    #314842
    Stonedb
    Member
    Post count: 34
    This reply has been marked as private.
    #314845
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    #314846
    Stonedb
    Member
    Post count: 34
    This reply has been marked as private.
    #314848
    Stonedb
    Member
    Post count: 34

    Don’t know if its works David, but if it don’t works can you install “wp file manager” instead, thanks

    #314872
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That does not work. I’ve just noticed you have not run the theme update: https://vertigineuse.fr/wp-admin/themes.php.

    Please update to 1.0.3.

    #314875
    Stonedb
    Member
    Post count: 34

    Done, sorry i have too many bugs with 1.0.3…

    #314880
    Stonedb
    Member
    Post count: 34

    For example: now i have a “CART” link on mobile header + Mobile cart are not like before the “chekout button” & “more details” move and if i add more than 2 product in cart the checkout button dessapear too :/..

    #314883
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is not correct, can you screenshot what you refer to also?

Viewing 15 posts - 1 through 15 (of 32 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register