New Landing › How can we help? › Atelier › Product Display Issues with Latest Theme Version Upgrade

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    Posted in: Atelier
  • July 15, 2015 at 9:48 am #194724
    mvpacific
    Member
    Post count: 9

    We have just performed the latest upgrade to theme version (1.50). We are now experiencing issues with the product display on both desktop and mobile (android/iphone). Page url and screenshot for mobile view has been provided. Please let us know how we can fix.

    Thanks

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    July 16, 2015 at 1:21 pm #195243
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please be sure to upgrade the plugin Swift Framework to the latest 1.40 version.

    Any issues, let me know. – Your site is looking fine for me currently.

    – David.

    July 16, 2015 at 8:08 pm #195382
    mvpacific
    Member
    Post count: 9
    This reply has been marked as private.
    July 17, 2015 at 5:42 am #195457
    mvpacific
    Member
    Post count: 9
    This reply has been marked as private.
    July 20, 2015 at 9:49 am #195952
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Thanks for the login details, it looks like this is directly related to the Lazy Load plugin (BJ Lazy Load), could you deactivate this, clear the cache plugin and report back?

    – David.

    July 21, 2015 at 3:51 am #196292
    mvpacific
    Member
    Post count: 9
    This reply has been marked as private.
    July 21, 2015 at 7:53 am #196316
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great! Thanks David

    – Kyle

    July 21, 2015 at 10:37 am #196370
    David Martin – Support
    Moderator
    Post count: 20834

    Great! Glad to help.

    – David.

    July 21, 2015 at 3:33 pm #196448
    Carol
    Member
    Post count: 73

    Hi, the system will not seem to let me post a new topic, so this post seems most relevant:
    Upon recent update, appearance of accordion has changed to underlined and different font and poo spacing – what happened to theme design in accordions? Please fix!

    July 21, 2015 at 3:38 pm #196451
    Carol
    Member
    Post count: 73
    This reply has been marked as private.
    July 22, 2015 at 10:03 am #196592
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Carol,

    What is the error message that stops you creating new topics?

    To resolve your issue, you will need to upgrade your Swift Framework plugin. Your version is out of date.

    Please download the latest 1.4 version zip file from here. http://www.swiftideas.com/forums/topic/swift-framework-plugin/

    – David.

    July 22, 2015 at 7:57 pm #196867
    Carol
    Member
    Post count: 73

    plugin update fixed issue – thank you!

    July 22, 2015 at 11:58 pm #196894
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. Thanks David.
    -Rui

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