New Landing How can we help? Themeforest Theme Support Neighborhood Product Description Showing Twice

Viewing 8 posts - 1 through 8 (of 8 total)
  • #30523
    konig
    Member
    Post count: 106

    Hey,

    Reference the attached image please.

    How do I stop the bottom description (bellow the product gallery images) from showing?

    #30908
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Did you use any other tabs to show the description, maybe a plugin or something?

    Apologies for a late reply.

    Let me know, what you got.

    Thanks,
    laranz.

    #31304
    konig
    Member
    Post count: 106

    I am not using the Product Meta section which includes : Product Short Description and Product Short Description, the reason is, it’s ugly and does not have the same effect as what I am using now.

    I am using the the first text box where you can change between visual and text just below the add media button.

    #31375
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Please pass me the WP Login details, I will check that for you.

    Thanks,
    laranz.

    #31460
    konig
    Member
    Post count: 106
    This reply has been marked as private.
    #31878
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you provide a link as well please?

    Thanks,

    – Ed

    #32074
    konig
    Member
    Post count: 106
    This reply has been marked as private.
    #32398
    Melanie – SUPPORT
    Member
    Post count: 11032

    This only happens if you placed the description twice, once in the product meta fields and once in the regular wysiwyg editor. Remove it from the editor and it will be fine.

Viewing 8 posts - 1 through 8 (of 8 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register