New Landing How can we help? Themeforest Theme Support Joyn Problems with the latest wordpress update

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Joyn
  • #136722
    CarlosJ
    Member
    Post count: 28

    Hi,
    i,ve updated wordpress to the latest version (4.1) and it have been dissapeared almost all of the icons uploaded by myself, and the gallery masonery items in the home page.

    Do you know if exists compatibility problems between Joyn 1.33 and wordpress 4.1 (wordpress advices that it works properly but…)

    I’ve attached screenshots

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    #136755
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We dont have any compatibility problems between Joyn 1.33 and wordpress 4.1. Icons are displaying perfect. Please after clear the cache.
    Thanks
    Mohammad

    #136764
    CarlosJ
    Member
    Post count: 28

    I,ve cleared the cache, even i install a cache cleaner on my site, but the problem continues.

    I could explain a little bit better,

    I,ve made a column with icon containers inside,, the first of them shows the icon that i have uploaded properly, then i copy that icon container below, change the name, and change the image (same size 140×140) and it doesn’t works.

    If i inspect the elements this is the result, the first of them shows the route to the image, but the other one it doesn’t:

    Correct:

    <div class=”row”>
    <div class=”spb_icon_box col-sm-12″>
    <div class=”spb-asset-content”>
    <div class=”sf-icon-box sf-icon-box-left-icon-alt sf-animation sf-icon- has-image” data-animation=”fade-in” data-delay=”0″ style=”opacity: 1;”><span class=”sf-icon-image sf-icon-float-none”>icon box image

    Wrong after copy the correct one:

    <div class=”spb_icon_box col-sm-12″>
    <div class=”spb-asset-content”>
    <div class=”sf-icon-box sf-icon-box-left-icon-alt sf-animation sf-icon-” data-animation=”fade-in” data-delay=”0″ style=”opacity: 1;”><i class=”ss-man sf-icon sf-icon-float-none sf-icon-medium” style=”color:;”></i><div class=”sf-icon-box-content-wrap clearfix”>

    #137019
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me specific page url with issue to check and resolve the issue.
    Thanks
    Mohammad

    #137112
    CarlosJ
    Member
    Post count: 28
    This reply has been marked as private.
    #137147
    CarlosJ
    Member
    Post count: 28
    This reply has been marked as private.
    #137159
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue. Great thanks to sharing the solution.
    Thanks
    Mohammad

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