New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Problems with installing update 1.5

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    Posted in: Pinpoint
  • May 6, 2013 at 7:40 am #4046
    dirkmol
    Member
    Post count: 113

    When I’m installing/updating the theme to version 1.5, I see this:

    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    So it doesn’t install correctly. Any ideas what is going wrong?

    Cheers,

    Dirk

    May 7, 2013 at 3:35 pm #4151
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Dirk,

    What WordPress version are you running? And how are you installing the theme?

    I know that it’s an old bug (but it should have been fixed).

    If you have the latest WordPress, try:

    1) this
    2) installing the theme via FTP upload

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

    May 8, 2013 at 9:15 am #4244
    dirkmol
    Member
    Post count: 113

    Where can I download the theme(update)? So I can install via FTP.

    According to my host, you need over 256MB of memory to install. That’s not possible on a shared server …

    Cheers,

    Dirk

     

    May 8, 2013 at 2:10 pm #4260
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Dirk,

    You definitely don’t need that much memory to install the theme, I’m running it perfectly fine on a shared server.

    You can download the latest version from your ThemeForest downloads area.

    Regards,
    ————————————————————————————————————

    Cosmin
    Support Assistant

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