New Landing How can we help? Themeforest Theme Support Flexform Problems with Google Maps

Viewing 15 posts - 1 through 15 (of 16 total)
  • Posted in: Flexform
  • #12416
    xeniaporcel
    Member
    Post count: 20

    Hi,
    When I choose Google Map in Swift Page Builder it always shows the marker in the middle of the sea (at the Aventine at Oakhurst North). Reading other threads from users facing the same problem, I’ve checked with my hosting company and my server has the URL file access allowed.
    On the other hand, the same is happening in another website that has been showing the Google Map perfectly fine for the last 3 months (using Pinpoint theme).
    Waiting for your help.
    Regards,
    Xènia

    #12478
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Xènia,

    I’ll let Ed answer your question, as this recent issue with the Google Maps API has impacted all our themes. In the meanwhile, can you please check with your host if URL file access is turned on? Also, are you using the latest version of the theme?

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    #12479
    lagalga
    Member
    Post count: 8

    I’ve got the same problem… 🙁

    #12490
    xeniaporcel
    Member
    Post count: 20

    Hi Cosmin,
    I’ve checked with my host and URL file access is turned on and I am using the last version of the theme.

    If you want to take a look, here you have the problematic page: http://www.uepenedes.com.mialias.net/?portfolio=restaurant-cal-ton

    I can give you credentials to log in, if you need.

    Thanks in advance,
    Xènia

    #13008
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Xenia,

    Can’t access that page? (Holding message)

    – Ed

    #13283
    xeniaporcel
    Member
    Post count: 20

    Hi Ed,
    Sorry about that, I forgot to deactivate the “Maintenance Mode”. You can access now.

    Thanks,
    Xènia

    #13936
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Xenia,

    Apologies that it took me a while to get to this. Just checked and maintenance mode is back on? Happy to look into it if you provide me a login in a private reply so that I can get past the maintenance window.

    – Ed

    #14044
    xeniaporcel
    Member
    Post count: 20
    This reply has been marked as private.
    #14166
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Xenia,

    I’ve just updated the parent theme for you, I couldn’t find a contact form to check?

    – Ed

    #18894
    xeniaporcel
    Member
    Post count: 20

    Hi Ed,
    Sorry for not answering back in a while but I have been away of the office these last weeks.

    The issue was with the Google Map element in Swift Page Builder. Now it’s working fine in the problematic URL (http://www.uepenedes.com.mialias.net/?portfolio=restaurant-cal-ton) but not in all the pages.

    For example, in this page the marker is in the middle of nowhere in the sea: http://www.uepenedes.com.mialias.net/?portfolio=hotel-restaurant-el-bosc

    I’ve checked the item address (C/ Marta Mata, 77, Banyeres del Penedès) in Google Maps and it appears there. What can I do?

    Waiting for your help!
    Thanks in advance,
    Xènia

    #19086
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Xènia,

    We’ve moved to a much better solution for the next update, due out shortly!

    – Ed

    #19163
    xeniaporcel
    Member
    Post count: 20

    Hi Ed,

    I will wait for the next update and will let you know then.

    Thanks and have a great weekend,

    Xènia

    #19483
    Melanie – SUPPORT
    Member
    Post count: 11032

    Fantastic 🙂

    #20365
    itzramphis
    Member
    Post count: 33

    Have you solved this? I see you updated the file on Themeforest, but I don’t see the change log, that would be really appreciated, I just downloaded the files, waiting for you to tell us what files to replace. Thanks in advance.

    #20672
    Melanie – SUPPORT
    Member
    Post count: 11032

    I will ask Ed if he has a list of files to replace. He will get back to you as soon as he can 🙂

Viewing 15 posts - 1 through 15 (of 16 total)

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