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New Landing › How can we help? › Themeforest Theme Support › Dante › Problems after update Dante theme on my blog
- This topic has 16 replies, 3 voices, and was last updated 7 years by David Martin – Support.
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Posted in: Dante
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April 12, 2017 at 2:48 pm #320747
Hi,
Yesterday I’ve updated the theme of the blog and i’ve encountered a lot of problems on my blog….these are the main problem we’ve seen immediatelyA) Inside the page/post builder the icon are disapperead, the icons buttons on each element have disappeared, though they still work if you click them.
B) the side bar side bar is going to web footer….
C) The post are not on chronologic order…..before the update they were all the same and they respected the chronologic order
D) The post on the blog page are not with the same size…some are ok, some medium, some huge…
Thanks in advance for the help
Sorry about my english
Arian
April 12, 2017 at 3:00 pm #320750About the point C…to be more precise, it seems like the post/article posted between october 2016 to january 2017 are at the end of the list, in the bottom of the blog…
April 12, 2017 at 4:01 pm #320760Don’t mean to highjack this thread but I am also having very similar issues.
I am encountering A, B and D that you have listed above.
I would like to add that for issue A – the files that are “missing” ARE there, it seems to be an issue with letter case, as soon as I try the path with casing that matches the file name, it finds it without issue.
I really need to get these issues resolved.
April 12, 2017 at 7:09 pm #320804A) Please add your FTP, I see your server is returning the files are not found:
C) On your blog page or via the Page Builder output?
B,D) These will be fixed in the next update. Can add them sooner with details from a) if you want.
April 12, 2017 at 7:25 pm #320809This reply has been marked as private.April 13, 2017 at 5:34 pm #320976Everything should be sorted now.
Regarding C) have you altered this blog page builder setting:
April 13, 2017 at 6:03 pm #320991This reply has been marked as private.April 13, 2017 at 6:43 pm #321000a) just checking this with the team now.
c) if you adjust that, the order should be easily amended.
This issues were about the blog…I’ve also a site, always done with Dante….with some minors issue….can i post here the issues of the site too or do you prefere that I open another ticket?
– please open a new ticket.
April 14, 2017 at 8:58 am #321050This reply has been marked as private.April 18, 2017 at 11:18 am #321310A) Should be fixed in the new update, please run the update: http://arianshamil.com/w/wp-admin/themes.php
E) That’s not something I can replicate on your site. Can you list the steps you take a replicate this?
Thanks.
April 18, 2017 at 11:28 am #321314This reply has been marked as private.April 18, 2017 at 11:42 am #321323A) Yes, you need to update the theme. You won’t loose customizations as long as you have not edited the core theme dante files. Changes like that belong in a child theme.
E) Please write the steps you take so I can run through to replicate.
April 18, 2017 at 11:42 am #321324This reply has been marked as private.April 18, 2017 at 12:54 pm #321343This reply has been marked as private.April 18, 2017 at 1:04 pm #321345Hi!
I’ve just updated the theme…The customization is lost but the issue is fixed
Both Point A) and E)
Thanks
🙂 -
Posted in: Dante
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