New Landing How can we help? Cardinal Problem uploading zip file via wordpress uploader

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Cardinal
  • #159521
    mango_delight
    Member
    Post count: 26

    Whenever I try to upload cardinal.zip, this page comes up.

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    #159697
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to upload theme through FTP software.
    Thanks
    Mohammad

    #159780
    mango_delight
    Member
    Post count: 26

    I had my web developer deal with it, but he sent me this message:

    “The theme uses the “ReduxFramework” library. This library has a known bug in it. This bug is extremely rare, and the logs simply didn’t report it because of that. The developer of ReduxFramework says it’s a known issue but hasn’t had a chance to fix it.

    We could contact the maker of your theme and see if they are aware of this bug, and perhaps they could change to an older ReduxFramework. But the recommendation is to simply try to activate the theme and see if it works in that context. Maybe it will just work, or work with an adjustment or two”

    We activated it, and it’s working now, but he recommended I don’t install the demo content, so building the site on my end is a little slow moving.

    Now, the problem I’m running into is my maintenance page. I selected “blank – no header | no footer” and yet, both show up, making it look a bit wonky. Any ideas on getting rid of at least the header so it’s just a regular ol’ holding page? And I selected “holding page” but that didn’t work either.

    #159782
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Will forward this to the developer

    Thanks
    Kyle

    #159783
    mango_delight
    Member
    Post count: 26

    How about that maintenance page?

    #159784
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    That login didn’t work for me, please check

    – Kyle

    #159785
    mango_delight
    Member
    Post count: 26
    This reply has been marked as private.
    #159922
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Thanks for pointing that out, I’ll catch up with the Redux guys about that.

    The coming soon page issue was with the vertical header, have added some custom css to fix that on your site, and will be fixed for the next update – thanks.

    – Ed

    #159955
    mango_delight
    Member
    Post count: 26

    Thanks, Ed. You are wonderful 🙂

    #159985
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks Ed 🙂

    #160493
    mango_delight
    Member
    Post count: 26

    So, this is a bit embarrassing…what was the custom code you put in to fix the maintenance page. I’m not saying I got reckless with the demo content…but I definitely ignored caution and lost the custom code in the process.

    Thanks!

    #160574
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Will forward again to Ed, he probably have the code he provided you.
    -Rui

    #160807
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    No problem! Here you go:

    .page-template-template-blank2.vertical-header #container, .page-template-template-blank2fw.vertical-header #container, .page-template-template-blank3.vertical-header #container, .page-template-template-blank3fw.vertical-header #container {
        padding-left: 0;
        padding-right: 0;
    }

    – Ed

    #160850
    mango_delight
    Member
    Post count: 26

    Thanks, dude. Mega helpful!

    #160864
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Great thanks to Ed.
    Mohammad

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