I had my web developer deal with it, but he sent me this message:
“The theme uses the “ReduxFramework” library. This library has a known bug in it. This bug is extremely rare, and the logs simply didn’t report it because of that. The developer of ReduxFramework says it’s a known issue but hasn’t had a chance to fix it.
We could contact the maker of your theme and see if they are aware of this bug, and perhaps they could change to an older ReduxFramework. But the recommendation is to simply try to activate the theme and see if it works in that context. Maybe it will just work, or work with an adjustment or two”
We activated it, and it’s working now, but he recommended I don’t install the demo content, so building the site on my end is a little slow moving.
Now, the problem I’m running into is my maintenance page. I selected “blank – no header | no footer” and yet, both show up, making it look a bit wonky. Any ideas on getting rid of at least the header so it’s just a regular ol’ holding page? And I selected “holding page” but that didn’t work either.