New Landing How can we help? Themeforest Theme Support Uplift Portfolio Section, Extreme left item is not visible

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Uplift
  • #300958
    worldnetlabs
    Member
    Post count: 8

    I am working on Portfolio section of home page.
    I changed the name from Portfolio to Featured Products & Services.

    The problem here is that the first object in this section(the one in extreme left) never scrolls to main section and and hence not clickable.

    Can you look into this and help us resolve it.

    thanks
    Saurab

    #301082
    worldnetlabs
    Member
    Post count: 8

    Attached the screenshot.
    The box in left is not accessible, doesnt slide in.

    Attachments:
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    #301191
    David Martin – Support
    Moderator
    Post count: 20834

    That is a carousel item, it needs more then 2 items, please add at least 4 or choose a different product asset from the Page Builder.

    #301316
    worldnetlabs
    Member
    Post count: 8

    I have updated default portfolio items, but still the first one is not coming to the front.

    Please check now, its not working?

    #301323
    David Martin – Support
    Moderator
    Post count: 20834

    All is working:

    #301331
    worldnetlabs
    Member
    Post count: 8

    Please see the attached, The one which is highlighted ‘red’ is not getting to front and is not clickable.

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    #301333
    worldnetlabs
    Member
    Post count: 8

    Here is the right attachment.
    The one with kids with sunflower around.

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    #301344
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Yes, I see that also – that is strange. Can you run both the updates plugin and theme updates?

    Thanks.

    #301442
    worldnetlabs
    Member
    Post count: 8

    Now when I updated the plugins, I have got strange error.

    Swift framework got updated successfully, but for Woo commerce plugin I got this error:

    Fatal error: Call to undefined function WC() in /home/content/44/9599444/html/astro/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php on line 227

    Now I am not able to get inside admin panel 🙁

    #301443
    worldnetlabs
    Member
    Post count: 8

    So somehow I fixed the error, updated the plugins & theme.
    But that first Portfolio element in extreme left is still not clickable.

    #301451
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will have to forward it to our head developer.

    -Rui

    #301543
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up – we’ll look into this for the next update.

    – Ed

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