New Landing › How can we help? › Atelier › Portfolio Lightbox to image (select below)

Viewing 15 posts - 1 through 15 (of 15 total)
  • Back to forum
    Posted in: Atelier
  • May 26, 2017 at 1:08 pm #326140
    trelam
    Member
    Post count: 74

    Hi,

    I cant add images for lightbox in portfolio item.
    I have read about that issue but didnt find solution.

    Portfolio>Thumbnail>Thumbnail link type>Lightbox to image>Upload images
    after selecting image from media nothing happens.

    Attachments:
    You must be logged in to view attached files.
    May 26, 2017 at 1:53 pm #326148
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I’m getting this window.
    https://cl.ly/1V1V473L2a1o/Image%202017-05-26%20at%201.53.38%20PM.png

    What exactly you can’t do? Can you provide a screenshot of a specific error?

    -Rui

    May 26, 2017 at 1:54 pm #326149
    trelam
    Member
    Post count: 74

    Hi,

    Please try to add a photo or two. I cant add a photo to lightbox gallery.

    May 26, 2017 at 2:30 pm #326156
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    From the computer or from the media gallery?

    -Rui

    May 26, 2017 at 2:39 pm #326158
    trelam
    Member
    Post count: 74

    Both are the same for me. I cant add photo from media gallery neither from comp.

    May 26, 2017 at 2:48 pm #326159
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I see what you mean, this can be a plugin conflict. Disable all plugins except SwiftFramework and try again so we can get to a conclusion.

    -Rui

    May 26, 2017 at 2:51 pm #326160
    trelam
    Member
    Post count: 74

    After disabling all the plugins, ex. SF still the same.

    May 26, 2017 at 3:06 pm #326166
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Comparing to my Atelier install, there are some differences.
    https://cl.ly/3u0h1D0U3Y3B/[9bbbd0240090ffea905dfb77069d42eb]_Image%202017-05-26%20at%203.05.18%20PM.png

    Can I try it myself to disable all plugins except SwiftFramework? Or you can do it and let me know so I can have a look.

    -Rui

    May 26, 2017 at 3:11 pm #326167
    trelam
    Member
    Post count: 74

    Ha! Looks different really,

    Now all plugins are disabled, and you can do whatever you need. You can delete plugins etc.
    Site is in the development.

    May 26, 2017 at 3:13 pm #326168
    trelam
    Member
    Post count: 74

    By the way, this is Uplift theme.

    May 26, 2017 at 3:25 pm #326169
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You shouldn’t post that here, just realised your support period expired. You need to nenew to continue to have support.

    -Rui

    May 26, 2017 at 3:37 pm #326170
    trelam
    Member
    Post count: 74
    This reply has been marked as private.
    May 26, 2017 at 3:53 pm #326173
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s definitely an error in Uplift only.
    This will be fixed in a couple hours and it will be released in the next update( 24 – 48 hours)

    -Rui

    May 26, 2017 at 3:57 pm #326174
    trelam
    Member
    Post count: 74

    Great, so I prefer uplift for this site. It’s really great theme. Will purchase it with pleasure. Thanks

    May 26, 2017 at 4:31 pm #326176
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Happy to help.

    -Rui

  • Back to forum
    Posted in: Atelier
Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in to reply to this topic.