Portfolio items not showing in default language

[lublasco]

Hi, I posted this support request in WPML support forum:

Me:
I am trying to: visit the portolio pages in the main language (ES)
I visited this URL: e.g. this portfolio page http://www.xxxxxxxx.com/portfolio/como-hemos-cambiado-ficha/
I expected to see: the translation of the English portfolio page http://www.xxxxxxxx.com/en/portfolio_en/como-hemos-cambiado-en/
Instead, I got: a 404 error page
(I don’t have installed the latest version of your WPML plugin since it is causing a lot of problems in the front end. I had to downgrade to 3.1.6)

WPML:
Are your portfolio pages coming from a plugin or theme? if so which one?

Me:
They come from the theme -> http://cardinal.swiftideas.com.

WPML:
Can you provide logins so I can take a look?

Me:
Done

WPML:
This is a theme compatibility issue. Can you provide me contact details of the author so our compatibility team can reach them?

Me:
Done
——————–
I don’t understand how problems showing a portfolio item can be a compatibility issue between Cardinal and WPML.

I’m in a hurry. The website has to be on air next Friday…

[laranz – SUPPORT]

Hi,

I change the permalinks to default, and everything come back to normal, I think there is some issue with the permalinks. Check all the permalink options in Settings -> Permalinks and in WPML. It will helps.

Let us know,

Thanks,
laranz.

[lublasco]

OK. I changed them to default and them back to custom and it works now fine.

Thank you for your support!

[Kyle – SUPPORT]

Great, thanks Laranz

– Kyle

[laranz – SUPPORT]

Hi,

Glad it works 🙂

Let us know, if you have any other questions.

Thanks,
laranz.

[lublasco]

Hi, thanks for your support.

I’m sorry to say that this issue has led to another problem, now with portfolio categories (this was working correctly some days ago). When I edit a page in English I only see Spanish (default language) portfolio categories, although categories are correctly translated. This implies now item is shown in the EN portfolio page (like this http://www.solegimenez.com/en/discography/presuntos-implicados_en/).

There seem to be some incompatibilities between WPML and your theme… It’s a pity. I like Cardinal very much.

Tbanks in advance for your help.

[laranz – SUPPORT]

Hi,

There is nothing incompatible between WPML and Cardinal I think, there maybe some settings missed because when I open this page http://www.solegimenez.com/en/discography/presuntos-implicados_en/ the whole site is in English, and when I open this http://www.solegimenez.com/discografia/presuntos-implicados/ it’s all Spanish. So double check all the WPML settings according to the documentation.

Let us know,

Thanks,
laranz.

[lublasco]

Hi, thanks for your help, but finally I had to uninstall the WPML plugin in my web. It became very unstable, specially the shop. Now it works fine but in one single language 🙁 I will wait for a more stable version of the plugin and hope also Cardinal gets WPML certified soon.

[laranz – SUPPORT]

Hi,

Cardinal is compatible with WPML, there is only some settings are set wrong, I suggest you to contact the WPML guys about this, they are happy to help you.

When I edit a page in English I only see Spanish (default language) portfolio categories, although categories are correctly translated

Let us know,

Thanks,
laranz.