New Landing How can we help? Atelier Portfolio image problems

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Atelier
  • #250645
    micheal_w
    Member
    Post count: 498

    Hi Guys,

    can you please help mo to solve the below issues in the portfolio menu:

    1. Is it possible to add 3 DIFFERENT images to the “Thumbnail link lightbox image” section or only 1 gets displayed? I couldn’t find gallery option, only single image. I tried to do it here: http://www.australiaclassic.com.au/wp-admin/post.php?post=2194&action=edit

    2. When I upload an image into the portfolio item (Thumbnail link lightbox image), it doubles the uploaded image (only in the admin – not on the frontend). When I try to delete on of doubled image and then hit the update button, both images gets deleted. It actually doesn’t effect the frontend, it is just a strange issue…

    ps. you need to login as the site has an active maintenance mode.

    Thanks!

    #251100
    David Martin – Support
    Moderator
    Post count: 20834

    1) Switch the Thumbnail type to Slider in the Meta Options

    2) I uploaded an image but I cannot replicate this, any other steps I should be doing to replicate?

    Thanks.

    #251121
    micheal_w
    Member
    Post count: 498

    1) I did but nothing happened 🙁
    admin: http://www.australiaclassic.com.au/wp-admin/post.php?post=2194&action=edit
    frontend: http://www.australiaclassic.com.au/articles (second from the left)

    2) it still does for me, after uploading the image, you should update the page…

    #251695
    David Martin – Support
    Moderator
    Post count: 20834

    1) Please select images for the slider. See here: http://d.pr/i/1e4QE.

    2) I see that now – thanks. I’ll test this locally and report it back to the team for discussion and fix.

    Thanks

    #251704
    micheal_w
    Member
    Post count: 498

    Hi David,

    1) The problem with your recommendation is, that I use an image for the thumbnail but at the option below (Thumbnail link type) I chose the (Lightbox to image) option, because I need to show a different image in the lightbox. And in this section, even if I select multiple images, only one appears on the front end.

    #251922
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    So you want to show a different image in the lightbox to the thumbnail?

    – Kyle

    #255025
    micheal_w
    Member
    Post count: 498

    Hi Kyle,
    yes, I want to show 3 different images in the lightbox (and a totally different image as a thumbnail)
    Can I do that?

    #255115
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No unfortunately that’s not currently possible sorry

    – Kyle

    #258024
    micheal_w
    Member
    Post count: 498

    Hi Guys,

    the issue / bug with my 2) question has changed since the last update:

    In the portfolio item, I uploaded a thumbnail image and a separate lightbox image. When I upload ONE image for the lighbox and then hit the save button, it duplicated that image in the admin, but since the last update it duplicated on the front end too!

    I can delete one image, however after hitting the update button, the other image disappears too.
    Can you please advise a solution?
    Thanks!

    #258374
    David Martin – Support
    Moderator
    Post count: 20834

    Can you update both the Swift Framework and the theme: http://www.australiaclassic.com.au/wp-admin/update-core.php

    Thanks.

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