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New Landing › How can we help? › Themeforest Theme Support › Dante › Plugin compatibility?
- This topic has 6 replies, 4 voices, and was last updated 8 years by David Martin – Support.
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Posted in: Dante
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October 26, 2015 at 10:15 pm #223451
Hi –
I recently purchased this plugin for calendar event displaying (http://codecanyon.net/item/wordpress-events-calendar-registration-booking/7647762).
I was having issues with the actual events showing in the calendar (http://thehauntedhallows.com/schedule-tickets/ vs http://prntscr.com/8vnsve) so I contacted the plugin developer. He stated that it may have an issue with the Dante theme b/c the plugin worked fine with the other free WordPress default themes.
Any idea what it may be that is causing the issue? Any insight would be helpful.
Thanks!
FabianOctober 27, 2015 at 8:50 am #223490Hi,
Can you please list the issues with marked screenshots? Because i am not getting your issues exactly.
Thanks
MohammadOctober 28, 2015 at 4:48 am #223724Sure – On this page (http://thehauntedhallows.com/schedule-tickets/), I should be seeing the events inside the calendar dates like seen here –> http://i.imgur.com/LoJRbQu.png However, I am not seeing the events inside the calendar dates and instead am seeing this –> http://i.imgur.com/rAMVGRu.png
The plugin developer stated that it may be an issue with the Dante theme b/c the plugin worked fine with the other free WordPress default themes.
As always, any help would be appreciated!
Thanks!
October 28, 2015 at 9:51 am #223777Hi,
That plugin is creating an error in the javascript console.
https://www.dropbox.com/s/gabs8b1yi954n2w/Screenshot%202015-10-28%2008.49.46.png?dl=0Can you forward that information to the plugin developer?
Did you tried yourself with your plugin configuration to activate Twenty 15?
-Rui
October 28, 2015 at 9:52 am #223778Hi,
I have had a quick look at your site and can seen an immediate JS error with the plugin, there is a 404 error loading the tooltip JS file. Can you report that to the plugin author?
Normally I would recomend you stick to this plugin: https://theeventscalendar.com/product/wordpress-events-calendar/
– David.
November 3, 2015 at 7:26 pm #225581Hi –
I have an UPDATE:
The plugin developer looked into the JS error and said:
“We removed the tooltip js files and the error still exists, it has nothing to do with our plugin, you can view the screenshot: http://prntscr.com/8ymh9g”
So is the issue with Dante theme incompatibility?
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Also, I cannot use the recommended plugin (https://theeventscalendar.com/product/wordpress-events-calendar/), b/c it does not allow to add full calendars as shortcodes.
Thanks
FabianNovember 4, 2015 at 1:40 pm #225812Hi Fabian,
I am afraid we can offer no guarantees as to the full compatibility of the plugin, if this is something you need urgently you would need to hire a developer: http://www.swiftideas.com/customization/
Please add the plugin zip file here so we can take a look and see if we can do anything in the future updates to help you.
-David.
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Posted in: Dante
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