New Landing How can we help? Themeforest Theme Support Pinpoint Pinpoint and Events Calendar Pro

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Pinpoint
  • #55590
    bobgair
    Member
    Post count: 7

    Hi there,

    I’m using Events Calendar Pro on my site charleswoodunited.org and it won’t move to the next month on the calendar. I’ve defaulted to the Twenty Twelve theme as well as disabling the plugins but the calendar still doesn’t work. Also the Weekly view is messed up as the Sunday wraps below the Monday. I’ve contacted Modern Tribe but they say it is a theme conflict and can’t do much.

    Can you help?

    Wordpress 3.8.1
    Pinpoint 1.5.5

    Thanks,
    Bob Gair

    #55591
    bobgair
    Member
    Post count: 7
    This reply has been marked as private.
    #55693
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    You were misinformed by Modern Tribe, this isn’t a problem with any theme. As you said the problem persist with Twenty Twelve theme.

    The result of our analysis indicates that you build this current site in a subdomain and at the end of it you moved everything to the main domain.

    subdomain: http://2014.charleswoodunited.org/
    domain: http://charleswoodunited.org/

    You left the link of the calendar pointing to http://2014.charleswoodunited.org/calendar/ and when you hit the next month button is made an Ajax request to http://charleswoodunited.org/calendar/2014-04/

    This is interpreted by the browser has a cross-domain Ajax request that is denied because of security reasons.

    What is wrong here is just the Link of the Calendar menu item.
    Instead of http://2014.charleswoodunited.org/calendar should be http://charleswoodunited.org/calendar

    This will probably solve it.
    Sorry for some technical words.

    Best Regards,
    Rui

    #55720
    bobgair
    Member
    Post count: 7

    Excellent, you are correct and that totally makes sense. Thanks a bunch.

    #55767
    bobgair
    Member
    Post count: 7

    Unfortunately the WEEKLY view is still not working. That might be why they thought it was the theme that was the problem. Do you think that is the issue?

    Thanks

    #55984
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I can see it the week view, and it’s moving from one week to another when I press the next week button.
    Check the attached screenshot.

    Best Regards,
    Rui

    #56050
    bobgair
    Member
    Post count: 7

    Hi Rui,

    Thanks for looking into this so quickly. It looks correct in the screenshot you sent which is weird because this is what I get on my Macbook Pro running any browser. Its the same on my wife’s Windows box running the latest Chrome. You can see how Sunday wraps under Monday and throws it off. Strange that we’re not getting the same result.

    Any thoughts?

    #56170
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just made a few css changes to correct those graphic issues, but we can’t support all third party plugins.

    I hope you understand.

    Best Regards,
    Rui

    #56208
    bobgair
    Member
    Post count: 7

    Looks like it was much more of a Events Calendar issue than Pinpoint. Thanks for all your help, much appreciated

    #56326
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks Rui

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