New Landing How can we help? Atelier Permissions issue (might be linked to certain swiftbuilder elements)

Viewing 10 posts - 1 through 10 (of 10 total)
  • Posted in: Atelier
  • #297248
    aimeandalex
    Member
    Post count: 73

    I’m having issues when I try to preview certain pages and receive the message: ‘Sorry, you are not allowed to edit posts as this user.’, even though I am an admin.

    It seemed to be linked to certain elements, I tried it on pages that had ‘Portfolio’ and ‘Recent Posts’ which didn’t work, but if I removed the elements it went back to normal.

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    #297252
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We got no restriction regarding the content that I’m aware.
    Can you try to activate the default WordPress theme Twenty Sixteen to see if that happens?

    -Rui

    #297385
    aimeandalex
    Member
    Post count: 73

    Preview works fine with Twenty Sixteen

    #297434
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you provide us a link to a page where you have that issue?

    -Rui

    #299394
    aimeandalex
    Member
    Post count: 73

    Hi Rui, the blog page is one that I can view normally but cannot preview:

    Blog

    #299580
    David Martin – Support
    Moderator
    Post count: 20834

    I can preview this fine.

    Please login with the details you supplied and try with that account.

    #299639
    aimeandalex
    Member
    Post count: 73

    That’s actually even weirder, the preview you’re seeing (and I’m seeing) is of the homepage – it should just be the blog. This is all of the data in that page:

    [spb_blog blog_type=”bold” gutters=”no” columns=”4″ fullwidth=”yes” item_count=”10″ category=”All” offset=”0″ order_by=”date” order=”DESC” show_title=”yes” show_excerpt=”no” show_details=”yes” excerpt_length=”20″ content_output=”excerpt” show_read_more=”yes” social_integration=”no” twitter_username=”swiftideas” blog_filter=”no” pagination=”infinite-scroll” alt_styling=”no” width=”1/1″ el_position=”first last”]

    #299646
    David Martin – Support
    Moderator
    Post count: 20834

    Please remove “Blog” from your “Posts page”, it should be blank:

    #299650
    aimeandalex
    Member
    Post count: 73

    Thank you, I think this has worked.

    #299653
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    Thanks,
    David

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