New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Part of product page is missing after update

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posted in: Neighborhood
  • April 14, 2017 at 2:00 pm #321091
    plokamis
    Member
    Post count: 16

    Hello Guyz,

    Today i updated woocommerce(3.0.3) and your theme(3.4.51), both to the latest versions and now i am not able to see somethings in the product page such as the category and tag labels and also the review tab is not showing up(i have them activated from WC panel).

    What am i missing?

    Also in WC status i have an outdated template so i think that maybe its this one that causes things.

    Please let me know.

    Thank you in advance

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    April 14, 2017 at 2:38 pm #321096
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Woocommerce 3.0.3 was released yesterday and we are working on the updates.
    Check this aditional info.
    http://www.swiftideas.com/forums/topic/woocommerce-3-0-0/

    -Rui

    April 14, 2017 at 3:25 pm #321101
    plokamis
    Member
    Post count: 16

    So i suppose we have to wait from you a fix right?

    This is what causing these fields to not being visible?

    Thank you

    April 14, 2017 at 4:00 pm #321103
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes you have to wait, we are working on it at the moment but we have several themes with Woocommerce.

    -Rui

    April 14, 2017 at 4:04 pm #321105
    plokamis
    Member
    Post count: 16

    OK if you have any suggestion about fixing it temporarly please let me know!

    Thank you 🙂

    April 14, 2017 at 4:13 pm #321106
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    As soon was we finish NH fixes we will let you know.
    Apologize but we can’t control Woocommerce updates.

    -Rui

    April 14, 2017 at 4:15 pm #321107
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @plokamis

    By the way can you check the admin credentials, they aren’t working for me.

    -Rui

    April 14, 2017 at 5:33 pm #321118
    plokamis
    Member
    Post count: 16
    This reply has been marked as private.
    April 14, 2017 at 5:51 pm #321120
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks, just wanted to be sure that if the issue it was caused by the theme not being yet compatible with 3.0.3.

    It’s definitely a compatibility issue, as soon has we have it will let you know.

    -Rui

    April 14, 2017 at 5:53 pm #321121
    plokamis
    Member
    Post count: 16

    Gracias Rui,

    Do you have an EST aproximately?

    Thank you

    April 14, 2017 at 6:29 pm #321127
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just checked with the head developer and probably it will be released tomorrow(not 100% sure yet).

    -Rui

    April 14, 2017 at 6:30 pm #321128
    plokamis
    Member
    Post count: 16

    Awesomeeeeeee!

    Thank you

    April 14, 2017 at 6:34 pm #321132
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.

    -Rui

    April 15, 2017 at 2:57 pm #321152
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Update has been uploaded.

    Thanks,

    – Ed

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    Posted in: Neighborhood
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