New Landing How can we help? Themeforest Theme Support Neighborhood Part of product page is missing after update

Viewing 14 posts - 1 through 14 (of 14 total)
  • #321091
    plokamis
    Member
    Post count: 16

    Hello Guyz,

    Today i updated woocommerce(3.0.3) and your theme(3.4.51), both to the latest versions and now i am not able to see somethings in the product page such as the category and tag labels and also the review tab is not showing up(i have them activated from WC panel).

    What am i missing?

    Also in WC status i have an outdated template so i think that maybe its this one that causes things.

    Please let me know.

    Thank you in advance

    Attachments:
    You must be logged in to view attached files.
    #321096
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Woocommerce 3.0.3 was released yesterday and we are working on the updates.
    Check this aditional info.
    http://www.swiftideas.com/forums/topic/woocommerce-3-0-0/

    -Rui

    #321101
    plokamis
    Member
    Post count: 16

    So i suppose we have to wait from you a fix right?

    This is what causing these fields to not being visible?

    Thank you

    #321103
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Yes you have to wait, we are working on it at the moment but we have several themes with Woocommerce.

    -Rui

    #321105
    plokamis
    Member
    Post count: 16

    OK if you have any suggestion about fixing it temporarly please let me know!

    Thank you 🙂

    #321106
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    As soon was we finish NH fixes we will let you know.
    Apologize but we can’t control Woocommerce updates.

    -Rui

    #321107
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @plokamis

    By the way can you check the admin credentials, they aren’t working for me.

    -Rui

    #321118
    plokamis
    Member
    Post count: 16
    This reply has been marked as private.
    #321120
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks, just wanted to be sure that if the issue it was caused by the theme not being yet compatible with 3.0.3.

    It’s definitely a compatibility issue, as soon has we have it will let you know.

    -Rui

    #321121
    plokamis
    Member
    Post count: 16

    Gracias Rui,

    Do you have an EST aproximately?

    Thank you

    #321127
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just checked with the head developer and probably it will be released tomorrow(not 100% sure yet).

    -Rui

    #321128
    plokamis
    Member
    Post count: 16

    Awesomeeeeeee!

    Thank you

    #321132
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.

    -Rui

    #321152
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Update has been uploaded.

    Thanks,

    – Ed

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register