Parallax background image – not covered entirely

[opus95448]

Look at the link and scroll down to the parallax element. I have set a parallax image background with stellar and 0.85. When scrolling down, the image ends and shows white background inside the parallax element. It does not matter if I use a tall image or a regular image. I always get the white area when scrolling. Can you fix this?

PS: I won’t upgrade to the newest version of Neighborhood because it’s a too high risk.

Thank you!

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[opus95448]

I just learned that it is a conflict with my Ninja Kick Contact Form plugin, but I don’t see where it conflicts. Can you point out a solution for this? Thank you in advance.

[Kyle – SUPPORT]

Hi

Unfortunately we can’t support 3rd party plugins that cause conflict with out theme, as there are so many plugins available it would be too much for us to provide compatibility with all of them. You will need to hire a developer to debug for you or find another plugin

– Kyle

[opus95448]

I know. Support grade: F.

[Kyle – SUPPORT]

I think that’s a bit unfair? How do you expect our theme to support every single plugin?

– Kyle

[opus95448]

Well, I don’t expect that. But I contacted the authors of the Plugin, voila, they helped me solving the problem. Now, it’s easy, there is good support and there is bad support. Go figure. Thank you.

[David Martin – Support]

Hi,

The plugin authors will indeed help you with support as they will know their plugin/issues/common queries better then we would, that is why Kyle suggested you seek the help of a developer to provide you with an integration, you should always seek the plugin developers assistance as they will be best to assist with their product.

Thanks,
David.