New Landing › How can we help? › Cardinal › Pages not scrolling on Android

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    Posted in: Cardinal
  • June 12, 2015 at 4:08 am #183822
    G. from V.
    Member
    Post count: 83

    Hi guys,

    We’re having problems on Android when scrolling down: we can’t. iOS no problem.

    What is the problem?

    Thank you

    June 12, 2015 at 2:39 pm #184010
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please attach some marked screenshot to get your issues exactly.
    Thanks
    Mohammad

    June 12, 2015 at 10:38 pm #184212
    SmallDogCreative
    Member
    Post count: 55

    Mohammad,

    Same here across multiple sites. When attempting to scroll to the bottom of ANY page on any Cardinal v2.12 install, on Chrome for Android mobile phones (tablet is ok), you cannot scroll to the bottom of the page – it kind of “bounces” back up, but you can never make it to the footer.

    It appears to be something related to the Return To Top button, since that stays in position however, you simply can’t get to the bottom of the page to see the footer.

    Screen shots aren’t going to help here.

    June 13, 2015 at 11:43 pm #184282
    SmallDogCreative
    Member
    Post count: 55
    This reply has been marked as private.
    June 15, 2015 at 5:29 am #184386
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Is it working perfectly now?
    Thanks
    Mohammad

    June 15, 2015 at 8:43 pm #184763
    SmallDogCreative
    Member
    Post count: 55
    This reply has been marked as private.
    June 17, 2015 at 1:09 pm #185436
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @SmallDogCreative

    I can see it happening in Android. Does it happen with all plugins turned off?

    I tried in my installation and couldn’t replicate.

    -Rui

    July 16, 2015 at 1:50 pm #195258
    currocejudo
    Member
    Post count: 1

    Hi, I’ve found up this topic looking exactly for a fix just for the same issue.
    Is it fixed?

    July 18, 2015 at 6:13 pm #195818
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @currocejudo

    We couldn’t replicate this locally, and didn’t get a response when we asked for the customer to disable all plugins to test. Can you confirm you have tried that, and provide a link to your site for us to replicate?

    Thanks,

    – Ed

    August 11, 2015 at 3:31 am #202558
    G. from V.
    Member
    Post count: 83

    Hello guys, I’ve managed to get some time to work on this, though it’s still a work in progress.

    Here are the screenshots. I can only scroll down to where the browser’s search box disappears. I’m using Chrome and my Android version is 4.0 (to be ugpraded soon).

    I’m attaching the screenshots.

    Thanks

    Attachments:
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    August 11, 2015 at 5:17 pm #202870
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to update to Cardinal 2.21 that was released today and SwiftFramework 1.51. ?
    I tried to login in the admin but those credentials aren’t working anymore.

    Thanks
    -Rui

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