Pages not scrolling on Android

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Tagged: Android, Can't Scroll, cardinal, chrome

This topic has 10 replies, 6 voices, and was last updated 8 years by Rui Guerreiro – SUPPORT.

Viewing 11 posts - 1 through 11 (of 11 total)

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Posted in: Cardinal
June 12, 2015 at 4:08 am #183822

G. from V.
Member

Post count: 83

Hi guys,

We’re having problems on Android when scrolling down: we can’t. iOS no problem.

What is the problem?

Thank you

June 12, 2015 at 2:39 pm #184010

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Please attach some marked screenshot to get your issues exactly.
Thanks
Mohammad

June 12, 2015 at 10:38 pm #184212

SmallDogCreative
Member

Post count: 55

Mohammad,

Same here across multiple sites. When attempting to scroll to the bottom of ANY page on any Cardinal v2.12 install, on Chrome for Android mobile phones (tablet is ok), you cannot scroll to the bottom of the page – it kind of “bounces” back up, but you can never make it to the footer.

It appears to be something related to the Return To Top button, since that stays in position however, you simply can’t get to the bottom of the page to see the footer.

Screen shots aren’t going to help here.

June 13, 2015 at 11:43 pm #184282

SmallDogCreative
Member

Post count: 55

This reply has been marked as private.

June 15, 2015 at 5:29 am #184386

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
Is it working perfectly now?
Thanks
Mohammad

June 15, 2015 at 8:43 pm #184763

SmallDogCreative
Member

Post count: 55

This reply has been marked as private.

June 17, 2015 at 1:09 pm #185436

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

@SmallDogCreative

I can see it happening in Android. Does it happen with all plugins turned off?

I tried in my installation and couldn’t replicate.

-Rui

July 16, 2015 at 1:50 pm #195258

currocejudo
Member

Post count: 1

Hi, I’ve found up this topic looking exactly for a fix just for the same issue.
Is it fixed?

July 18, 2015 at 6:13 pm #195818

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi @currocejudo

We couldn’t replicate this locally, and didn’t get a response when we asked for the customer to disable all plugins to test. Can you confirm you have tried that, and provide a link to your site for us to replicate?

Thanks,

– Ed

August 11, 2015 at 3:31 am #202558

G. from V.
Member

Post count: 83

Hello guys, I’ve managed to get some time to work on this, though it’s still a work in progress.

Here are the screenshots. I can only scroll down to where the browser’s search box disappears. I’m using Chrome and my Android version is 4.0 (to be ugpraded soon).

I’m attaching the screenshots.

Thanks

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August 11, 2015 at 5:17 pm #202870

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Can you try to update to Cardinal 2.21 that was released today and SwiftFramework 1.51. ?
I tried to login in the admin but those credentials aren’t working anymore.

Thanks
-Rui
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Posted in: Cardinal