Page elements not loading?

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This topic has 6 replies, 2 voices, and was last updated 6 years by David Martin – Support.

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Posted in: Atelier
May 20, 2017 at 4:32 am #325380

georgie
Member

Post count: 37

Hi,

Could you check and see if this page is loading properly for you? The swift slider used on the page doesn’t load. I have checked the page in the back end and everything there seems fine.

Also, Is it ok to update to WP 4.7.5?

May 22, 2017 at 5:12 pm #325550

David Martin – Support
Moderator

Post count: 20834

Hi,

Your page is loading for me yes.

Your Slider is not loading due to your JS errors:

Please update the core WP version, this JS error often relates to HTML errors within your actual content.

May 22, 2017 at 6:17 pm #325566

georgie
Member

Post count: 37

Thanks David. How would I go about resolving this? I am not familiar with JS. Appreciate any pointers.

May 22, 2017 at 7:45 pm #325580

georgie
Member

Post count: 37

This reply has been marked as private.

May 23, 2017 at 6:17 pm #325713

David Martin – Support
Moderator

Post count: 20834

When using the Swift Slider asset you can set a max height.

Thanks.

May 23, 2017 at 8:25 pm #325735

georgie
Member

Post count: 37

Ok I figured it out. I had set max height, but fullscreen option was on and over riding it. Thanks David.

May 24, 2017 at 9:55 am #325770

David Martin – Support
Moderator

Post count: 20834

Glad to help you out!

If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

Thanks,
David
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Posted in: Atelier