New Landing › How can we help? › Atelier › Page elements not loading?

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posted in: Atelier
  • May 20, 2017 at 4:32 am #325380
    georgie
    Member
    Post count: 37

    Hi,

    Could you check and see if this page is loading properly for you? The swift slider used on the page doesn’t load. I have checked the page in the back end and everything there seems fine.

    Also, Is it ok to update to WP 4.7.5?

    May 22, 2017 at 5:12 pm #325550
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your page is loading for me yes.

    Your Slider is not loading due to your JS errors:

    Please update the core WP version, this JS error often relates to HTML errors within your actual content.

    May 22, 2017 at 6:17 pm #325566
    georgie
    Member
    Post count: 37

    Thanks David. How would I go about resolving this? I am not familiar with JS. Appreciate any pointers.

    May 22, 2017 at 7:45 pm #325580
    georgie
    Member
    Post count: 37
    This reply has been marked as private.
    May 23, 2017 at 6:17 pm #325713
    David Martin – Support
    Moderator
    Post count: 20834

    When using the Swift Slider asset you can set a max height.

    Thanks.

    May 23, 2017 at 8:25 pm #325735
    georgie
    Member
    Post count: 37

    Ok I figured it out. I had set max height, but fullscreen option was on and over riding it. Thanks David.

    May 24, 2017 at 9:55 am #325770
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    Thanks,
    David

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    Posted in: Atelier
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