Viewing 15 posts - 1 through 15 (of 36 total)
  • Posted in: Dante
  • #146957
    wochurch
    Member
    Post count: 55

    When you go to that page in Internet Explorer, you can see the page load normally, then as soon as it finishes loading everything under the header goes white. If you scroll down everything shows up again – scroll back up and everything disappears. Chrome and Firefox work perfectly.

    #146988
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to disable all your plugins and try again? Just to discard any possible plugin conflict.

    -Rui

    #148175
    Dade86
    Member
    Post count: 58

    Hi, i have the same problem. I didn’t change any plugin. I try to disable all and the problem persist.

    #148190
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Dade86

    We need further details to check your issue. Website url, page url, admin access.
    Thanks

    -Rui

    #148192
    Dade86
    Member
    Post count: 58
    This reply has been marked as private.
    #148198
    Dade86
    Member
    Post count: 58

    Excuse me, can you confirm the reply is private please?

    #148203
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Yes it is private. what is the url of that specific page?
    Can you take a screenshot of the issue?

    -Rui

    #148215
    Dade86
    Member
    Post count: 58
    This reply has been marked as private.
    #148512
    Dade86
    Member
    Post count: 58

    Excuse me, do you have news? 🙁

    #148536
    wochurch
    Member
    Post count: 55

    I have also disabled my plugins, and I have deleted my custom CSS file in the child theme. Interestingly, if I resize the browser window in IE so that the mobile menu is triggered, everything works perfectly. As soon as you expand the browser window again so that the normal menu takes back over, everything shifts left. I’ve attached some screen shots for example.

    On all subpages, when you scroll all the way to the top, all content shifts into a tiny sliver of the screen on the left side. One scroll down, everything shifts into place.

    On the homepage, you can see in the screenshot that the Revolution slider is shifted left and sized into the same sized sliver as the subpages.

    Attachments:
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    #148541
    Dade86
    Member
    Post count: 58

    Yes, here is the same, is very curious, i know Internet Explorer is the worst browser but i can’t tell to someone: “please open this site with another browser because Microsoft didn’t respect some standard” Lol, i give at Rui access for checking yesterday but there is no news, i’m worried because is a giant bug!!!!!

    #148547
    wochurch
    Member
    Post count: 55

    Dade, have you done any editing in the css or functions?

    #148549
    Dade86
    Member
    Post count: 58

    yes, but the problem occurs even if I remove the css modified

    #148553
    wochurch
    Member
    Post count: 55

    The problem is that their example site works as it should. It has to be something we’ve done as we built the site out. This is a newer problem though; it hasn’t always been the case. And it wasn’t the latest Dante release. It was before that at some point.

    Here are my active plugins:
    BackupUpWordPress
    Better WordPress Minify
    Capability Manager Enhanced
    Contact Form 7
    Duplicate Post
    Enhanced WordPress Toolkit
    Extra-Shortcodes
    Heartbeat Control
    Instagram Feed
    iThemese Security
    LayerSlider WP
    oAuth Twitter Feed for Developers
    P3 (Plugin Performance Profiler)
    Post Types Order
    PP Collaborative Editing Pack
    Press Permit Core
    Revolution Slider
    Search Exclude
    Stop Spammer Registrations Plugin
    Vimeography
    Wordpress SEO

    Are any of yours the same?

    #148554
    Dade86
    Member
    Post count: 58

    Mmm i use very rarely explorer, but i think the problem was appear from 2.75v, is this possible?
    Of that i have: Contact Form 7, Layer Slider WP, Revolution Slider. But i have tryed turn of all and the problem persist.
    I give access to panel with admin to rui so i hope he can find the problem. My site have to go online soon, but i can’t release with this bug!

Viewing 15 posts - 1 through 15 (of 36 total)

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