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New Landing › How can we help? › Themeforest Theme Support › Dante › Page Disappearing
- This topic has 35 replies, 4 voices, and was last updated 9 years by Rui Guerreiro – SUPPORT.
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Posted in: Dante
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February 3, 2015 at 9:17 pm #146957
When you go to that page in Internet Explorer, you can see the page load normally, then as soon as it finishes loading everything under the header goes white. If you scroll down everything shows up again – scroll back up and everything disappears. Chrome and Firefox work perfectly.
February 4, 2015 at 12:08 am #146988Hi,
Can you try to disable all your plugins and try again? Just to discard any possible plugin conflict.
-Rui
February 8, 2015 at 11:17 pm #148175Hi, i have the same problem. I didn’t change any plugin. I try to disable all and the problem persist.
February 9, 2015 at 12:07 am #148190We need further details to check your issue. Website url, page url, admin access.
Thanks-Rui
February 9, 2015 at 12:18 am #148192This reply has been marked as private.February 9, 2015 at 12:45 am #148198Excuse me, can you confirm the reply is private please?
February 9, 2015 at 1:07 am #148203Hi,
Yes it is private. what is the url of that specific page?
Can you take a screenshot of the issue?-Rui
February 9, 2015 at 1:31 am #148215This reply has been marked as private.February 9, 2015 at 5:31 pm #148512Excuse me, do you have news? 🙁
February 9, 2015 at 8:43 pm #148536I have also disabled my plugins, and I have deleted my custom CSS file in the child theme. Interestingly, if I resize the browser window in IE so that the mobile menu is triggered, everything works perfectly. As soon as you expand the browser window again so that the normal menu takes back over, everything shifts left. I’ve attached some screen shots for example.
On all subpages, when you scroll all the way to the top, all content shifts into a tiny sliver of the screen on the left side. One scroll down, everything shifts into place.
On the homepage, you can see in the screenshot that the Revolution slider is shifted left and sized into the same sized sliver as the subpages.
Attachments:
You must be logged in to view attached files.February 9, 2015 at 8:56 pm #148541Yes, here is the same, is very curious, i know Internet Explorer is the worst browser but i can’t tell to someone: “please open this site with another browser because Microsoft didn’t respect some standard” Lol, i give at Rui access for checking yesterday but there is no news, i’m worried because is a giant bug!!!!!
February 9, 2015 at 9:24 pm #148547Dade, have you done any editing in the css or functions?
February 9, 2015 at 9:36 pm #148549yes, but the problem occurs even if I remove the css modified
February 9, 2015 at 9:52 pm #148553The problem is that their example site works as it should. It has to be something we’ve done as we built the site out. This is a newer problem though; it hasn’t always been the case. And it wasn’t the latest Dante release. It was before that at some point.
Here are my active plugins:
BackupUpWordPress
Better WordPress Minify
Capability Manager Enhanced
Contact Form 7
Duplicate Post
Enhanced WordPress Toolkit
Extra-Shortcodes
Heartbeat Control
Instagram Feed
iThemese Security
LayerSlider WP
oAuth Twitter Feed for Developers
P3 (Plugin Performance Profiler)
Post Types Order
PP Collaborative Editing Pack
Press Permit Core
Revolution Slider
Search Exclude
Stop Spammer Registrations Plugin
Vimeography
Wordpress SEOAre any of yours the same?
February 9, 2015 at 10:02 pm #148554Mmm i use very rarely explorer, but i think the problem was appear from 2.75v, is this possible?
Of that i have: Contact Form 7, Layer Slider WP, Revolution Slider. But i have tryed turn of all and the problem persist.
I give access to panel with admin to rui so i hope he can find the problem. My site have to go online soon, but i can’t release with this bug! -
Posted in: Dante
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