Page Builder Missing again

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This topic has 11 replies, 6 voices, and was last updated 8 years by Rui Guerreiro – SUPPORT.

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Posted in: Cardinal
September 1, 2015 at 12:39 pm #209157

izemach
Member

Post count: 47

Hi,
I have updated the version to 2.31 – and the page builder is gone… It is also disappeared from the theme options menu.
Please help, I cannot work without it 🙂

Thank you

September 1, 2015 at 12:48 pm #209163

izemach
Member

Post count: 47

Sorry, I found it after updaing the framework.

September 2, 2015 at 12:44 pm #209678

David Martin – Support
Moderator

Post count: 20834

Great, glad it’s sorted!

– David.

September 8, 2015 at 11:06 am #211228

hugocarvalhoaraujo
Member

Post count: 6

Hi,

I update to version 2.32 and the page builder is gone…

what can i do?

Thanks

September 8, 2015 at 1:31 pm #211305

kafb
Member

Post count: 19

Hi,
I have the same problem.
page builder is gone after update.

What can I do?

best regards

September 8, 2015 at 1:36 pm #211306

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi @hugocarvalhoaraujo and @kafb,

Did you guys update the Swift Framework to version 1.63?

You can send us your site url and admin credentials so we can check it.
Use the private reply.

-Rui

September 8, 2015 at 2:01 pm #211319

kafb
Member

Post count: 19

This reply has been marked as private.

September 8, 2015 at 2:49 pm #211337

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,

@kafb – What is your website url?
Thanks
Mohammad

September 8, 2015 at 2:51 pm #211339

kafb
Member

Post count: 19

This reply has been marked as private.

September 8, 2015 at 3:08 pm #211350

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi @kafb,

In your site that situation is caused by the plugin WP Multibyte Patch that is causing errors in the javascript console.
It has a pending update, try to update it. At the moment is disabled so you can see that the Swift Page builder is working.

-Rui

September 8, 2015 at 3:15 pm #211357

kafb
Member

Post count: 19

Hi Rui,
thank you!

I will check the plugin.

Generally it’s good to know because I don’t buy any other theme then cardinal for my clients.
Its really the best Theme I ever had – and Iam working with WordPress since 2008.

great work!

wish you a nice week

September 8, 2015 at 3:23 pm #211360

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Great. Thanks for the kind words.
-Rui
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Posted in: Cardinal