New Landing How can we help? Themeforest Theme Support Pinpoint Option for password protected page

Viewing 15 posts - 1 through 15 (of 18 total)
  • Posted in: Pinpoint
  • #5798
    thebobwolf
    Member
    Post count: 2

    Hi guys ๐Ÿ™‚

    I see on themeforest that in Version 1.3 you added an option for password protected page. I can’t find anything in the documentation on how to achieve this.

    Sorry If I’m overlooking something (which is highly possible…)

    Thanks in advance. Bob

    #5803
    thebobwolf
    Member
    Post count: 2

    Don’t worry, Sorted it. It’s part of wordpress. Duh! Slow day….:-\

    #5813
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Yep, that’s a WordPress setting on the right side in the Publish meta box ๐Ÿ™‚

    Cheers,
    โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”

    Cosmin
    Support Assistant

    #24042
    ysurprenant
    Member
    Post count: 9

    since it’s on the same subject, my password protected page is not working with my flexform theme. It prompt me for a password, but when I enter the correct one, it prompt me again like nothing happened. I did a lot of research on the web. I removed all the plugins, did this and did that, but I’m back at square one PLEASE HELP ME !! ๐Ÿ™‚

    Here is that damn page: http://ysurprenant.com/exemple/

    The password is 1234

    And yes I tried to change the password several times. Right now, I’m trying to figure if it’s a theme related problem.

    Thanks
    Daniel

    #24443
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi Daniel, I get a bunch of warnings from the facebook widget you have in your footer, does anything change if you take that out?

    Can you try if the pwd protection works if you’re using one of the default themes?

    Cheers

    #24956
    ysurprenant
    Member
    Post count: 9

    Good idea, but no it doesn’t change anything when I delete the facebook widget on the footer.

    And yes the pwd protection is working on the default theme.

    Confusing …

    Thanks for the help.

    #25105
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi Daniel,

    Do you have any other admin plugins activated?

    Regards,
    โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”

    Cosmin – Support

    #25422
    ysurprenant
    Member
    Post count: 9

    Right now, all I have is revolution slider, breadcrumb and contact form 7. But I tried to deactivate them all and it still wasn’t working.

    @Melanie: sorry for the other post. I thought it was a good idea to start a new one because this one was marked as “resolved” ๐Ÿ™‚

    #25433
    ysurprenant
    Member
    Post count: 9

    btw, if you need to access the wordpress admin, I’m more than willing to grant you access to it. I’m a little bit desesperate to find a solution …

    #25717
    Melanie – SUPPORT
    Member
    Post count: 11032

    Yes please do attach your login details via a private reply, I’m sure that would help us troubleshoot,
    all the best!

    #25763
    ysurprenant
    Member
    Post count: 9
    This reply has been marked as private.
    #26343
    Cosmin – SUPPORT
    Member
    Post count: 3851
    This reply has been marked as private.
    #26404
    ysurprenant
    Member
    Post count: 9

    nobody else has the same problem ?

    #26762
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi Daniel, I just realized you cannot see Cosmin’s reply because it’s set to private – he posted that the login details you provided did not work ๐Ÿ™

    Can you update us on that via a private reply?

    #26884
    ysurprenant
    Member
    Post count: 9

    Yeah I never received that message. Ok I’ll check on my login and reply privately in a minute or two.

    Thanks

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