New Landing How can we help? Themeforest Theme Support Neighborhood One page Checkout “You are already logged in, please continue to the next step.”

Viewing 6 posts - 1 through 6 (of 6 total)
  • #27214
    westcoastsurf
    Member
    Post count: 210

    On the one page checkout I get this above the checkout procedure:

    “You are already logged in, please continue to the next step.” and a Continue button.

    Clicking the button goes nowhere, it makes for a confusing user experience

    I modified my css with this

    .already-logged-in {
    display: none !important;
    }

    BUT I am not sure if it will affect flow of any other other areas. Is it an important notification that will stop checkout/user progress if not shown elsewhere?

    #27505
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I Logged in the demo site as username demo and password demo, and view this page http://neighborhood.swiftideas.net/checkout/ and there the continue takes me to the next step..

    Can you show me the URL of your site, as well as the login username password (Set that as private reply, to make it private) I will check it.

    But for your question, it will not affect in other places.

    Thanks,
    laranz.

    #27506
    westcoastsurf
    Member
    Post count: 210

    Your demo isn’t on the One Page Checkout though. Switch it to the one page checkout and try it.

    #27705
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    You are using any plugins for one page checkout??

    Thanks,
    laranz.

    #27707
    westcoastsurf
    Member
    Post count: 210
    This reply has been marked as private.
    #27892
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I didn’t saw any already signin in the checkout, did the solution you made works?

    Let me know, what you got.

    Thanks,
    laranz.

Viewing 6 posts - 1 through 6 (of 6 total)

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