Number of comments not showing under ost

[sbnuman]

Hi

When people comment under a post they show. But the theme says 0 comments even though there have been comments.
See this blog as example: http://voedzo.nl/gezond-eten/de-beste-detox-ever/

Sebastiaan

[Rui Guerreiro – SUPPORT]

Hi,

Can you just make a test and disable all plugins except Swiftframework and redux framework?

I tested with the latest atelier and the latest framework and it worked fine.

-Rui

[sbnuman]

Hi

I updated the swiftframework and now the homepage has dissapeared, all the other pages seem to work.
Please help quickly!

[Rui Guerreiro – SUPPORT]

It seems you have a CDN in cloudflare. Can you purge it and also purge any cache plugin?

-Rui

[sbnuman]

What does a CDN in cloudflare mean? Has my website actually crashed and is only visable because of cloudflare?

[Rui Guerreiro – SUPPORT]

I think it’s caching some files. You need to purge cloudflare to see if it still happens or if possible to revert to the previous versions of the SwiftFramework and Atelier. we are currently working in an update to fix some issues.

-Rui

[sbnuman]

Cloudflare is managed by someone else who I cannot reach at the moment. Is it possible to send me the file so I can revert back to a previous framework that does work. I need my website up as quickly as possible again

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[sbnuman]

Thank you for your quick reply.

If I uninstall and then re-install the older version will all my settings and setup have disappeared? Just to know what to expect if I need time to reconfigure everything again.

[Rui Guerreiro – SUPPORT]

You can go ahead and upload the files again, since all the settings and content is stored in the database.

-Rui

[sbnuman]

Thank you, that worked!

[Rui Guerreiro – SUPPORT]

Great.
Let’s wait for the next update.

-Rui