Not loading in some browsers

[nickycc]

2 issues I am having:

1. Only the revolution slider will load on the website when viewing in Internet Explorer. Nothing else will load on the home page and all other pages are blank. (see image). It loads fine in Chrome, Safari, & Firefox

2. The buttons on the revolution slider don’t view properly in Firefox – the text of the button is showing as black text on the black button rather than white text – sorry I don’t have an example of this other than the correct button on the attached image

Any help would be great thanks.
Nicky

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[David Martin – Support]

Hi Nicky,

Have you updated all your plugins and is the theme up to date?

– Could you add a WP login for us?

Thanks,
David.

[nickycc]

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[nickycc]

HI again, I am also getting lots of complaints about slow loading speed… I installed lazy load and checked the speed on pingdom.com and it went from 15 secs to load to 12 sec after installing lazy load…

What else can I do?

Many thanks, Nicky

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[Rui Guerreiro – SUPPORT]

Hi,

try to install a cache plugin like WP Super Cache or W3 Total Cache.
The speed also depends a lot in your hosting speed.

-Rui

[nickycc]

Any ideas why site won’t load in IE?

Thanks.

[David Martin – Support]

Hi,

Your site speed will largely depend on your host, we use and highly recommend WPEngine. You should also use a CDN to serve your content faster to your users, we recommend MaxCDN.

I would also not recommend you use a Lazy Load plugin, these can interfere with JS libraries such as Isotope which is used for filtering and creating complex masonry layouts.

I can see a JS error on your site, this relates to FontDeck, have you manually inserted any code for this or modified the theme files?

– There is a theme update also available: http://www.awesomeendsin.me/wp-admin/themes.php?theme=neighborhood

Thanks,
David.

[David Martin – Support]

Upon closer inspection, this could also be related to Revolution Sliders added JS. Can you run the theme update and let me know when complete?

– David.

[nickycc]

I updated the theme and it is now working in IE!

Do you recommend I delete the lazy load plugin?
And re the error you mention – no I I didn’t change or insert code. I am using default San serif fonts and haven’t changed anything with FontDeck.

Cheers, Nicky

[David Martin – Support]

Hi Nicky,

I would deactivate it, it could do more harm than good!

Ignore my query about FontDeck, I was mistaken.

Thanks,
David.