New Landing How can we help? Themeforest Theme Support Dante No image shown when sharing a portfolio item on Facebook

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Dante
  • #121826
    morruu
    Member
    Post count: 106

    Hi,

    I’m using the plugin NextGen Facebook (NFGB) and was wondering, why I can’t see an image when I’m sharing a portfolio item on Faceook? I have defined the image size in NFGB to 770 x 560 pixels, but I’m having variuos sizes for height it can be smaller and bigger than 560 pixels.
    I have tried to deactivate the plugin and only use Yoast SEO plugin, but it’s not working then it will only show my logo at everyge portfolio item and blog post.
    Please see attached images.

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    #121932
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I checked and found that everything is perfect but facebook is not able to fetch right information. Please disable all cache and minify plugin and check.

    Thanks
    Mohammad

    #167967
    morruu
    Member
    Post count: 106

    It seems like it’s working now.

    Best regards
    Morten

    #167968
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad that it sorted now.
    Thanks
    Mohammad

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