New Landing › How can we help? › General › Announcements › New Support Site!

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    Posted in: Announcements
  • September 13, 2013 at 12:27 pm #21732
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hey guys,

    Just wanted to post a quick note to announce our new support site design, hopefully you all like it!

    We’ve aimed to improve the styling, making it much slicker, and more importantly – easier to use! The search function has been greatly improved, to allow for better results, and hopefully easier in finding resolutions to your questions.

    We’d love to hear your feedback on the new design.

    Thanks,

    – Ed

    September 13, 2013 at 1:50 pm #21780
    thosch71
    Member
    Post count: 89

    Great look and feel! Much better search function.
    Very good job!

    Cheers,
    thosch

    September 13, 2013 at 5:00 pm #21800
    ad
    Member
    Post count: 56

    How to find out if your post is replied? is there a notification that comes on the page? or u need to access it via email only by clicking the link?

    September 13, 2013 at 6:42 pm #21808
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @ad – you can subscribe to the topic with the subscribe link, or ticking the “Notify me of follow-up replies via email” checkbox when you post a reply/topic.

    – Ed

    September 14, 2013 at 3:12 pm #21881
    Ultraschall2d
    Member
    Post count: 59

    Great! Thank you.

    September 14, 2013 at 4:31 pm #21894
    creatorofstuff
    Member
    Post count: 313

    The search feature is way better. Thank you.

    September 14, 2013 at 6:13 pm #21905
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Also, if anyone need to share code snippets, you can place them in pre>code tags, like so:

    <pre><code>
    // your code here
    </code></pre>

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    September 15, 2013 at 6:44 pm #21999
    eaa
    Member
    Post count: 38

    Looks great and much easier to search and navigate!

    Thank you for the continued improvements and great support!

    – eaa

    September 17, 2013 at 4:44 am #22253
    kindtrepreneur
    Member
    Post count: 27

    Support gets better:-)

    September 19, 2013 at 4:21 pm #22905
    Melanie – SUPPORT
    Member
    Post count: 11032

    Glad to hear that guys! 🙂

    September 25, 2013 at 8:46 pm #23795
    daniella.borges
    Member
    Post count: 145

    Where I find my topics?

    Thanks.

    September 27, 2013 at 5:07 am #24056
    Flant
    Member
    Post count: 10

    Looks great

    September 27, 2013 at 2:49 pm #24191
    itzramphis
    Member
    Post count: 33

    Hey guys,

    I recommed a SEARCH by Theme, it’d be GREAT!.

    Best regards,

    Ramphis

    September 29, 2013 at 5:27 am #24322
    midnite
    Member
    Post count: 52

    I recommed a SEARCH by Theme, it’d be GREAT!.

    i second this, thanks!

    October 1, 2013 at 5:38 pm #24686
    daniella.borges
    Member
    Post count: 145

    But in Search I didn’t find my topics using my user name. I remember that it was possible click in my user name and saw my topics in older layout.

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