Neighborhood + WPML – Portfolio not working in English (always shown german)

[franz]

hi,

we are working on a customer site which uses woocommerce and wpml for 3 languages (german, english, hungarian)

the problem:
1) i created a portfolio category in german, translated it to english.
2) i created 4 portfolio items in german and assigned them to the german category
3) i translated the 4 portfolio items to english and assigned them to the english category
4) i put the portfolio item in sitebuilder on the german site and chose the german category -> this works
5) i put the portfolio also in the english site and chose the english category -> this dont work (its showing the german portfolio items)

do you have an idea what i am missing here?

best regards,
markus

[Mohammad – SUPPORT]

Hi,
Please provide me specific page url with issue.
Thanks
Mohammad

[franz]

hi mohammad,

check the site: http://by6e0z.myraidbox.de/en/
you will notice the portfolio items are not english but german
thanks

[David Martin – Support]

Hi,

The portfolio items are in English as such: http://by6e0z.myraidbox.de/en/?portfolio=steiner

Are you referng to the portfolio page: http://by6e0z.myraidbox.de/en/

Do the English translations exist for the texts in WPML?

Please also contact WPML support and report this issue: https://wpml.org/forums/forum/english-support/

Thanks.

[franz]

yes. i inserted the portfolio content element on the english site.
could you plz have a look in the backend, maybe i forgot something?
(i enclosed the backend data when i started the post)

[David Martin – Support]

Have you actually added the English version? The English language version is not present?

Please also contact WPML support as this is question regarding their plugin: https://wpml.org/forums/forum/english-support/

Thanks.

[franz]

hi david, thanks for your feedback.
i dont understand what you mean – the record you showed me is the english language version.

yes i will contact WPML too

markus

[Rui Guerreiro – SUPPORT]

@franz

Can you provide me an url of a english portfolio that displays the content in german?

-Rui

[franz]

hi rui,

here is one (of 4) portfolio items that are translated: http://by6e0z.myraidbox.de/en/?portfolio=steiner&lang=en
if you look on the english page here: http://by6e0z.myraidbox.de/en/ just scroll down to portfolio (4 culomn element) it is shown in german.

best regards,
markus

[David Martin – Support]

Hi Markus,

Have you provided the translation for this text within an English portfolio item?

[franz]

omg. shame on me.
that was the problem.

thanks, markus

[David Martin – Support]

No problem, WPML can be complex. Happy to help.

– David.