New Landing How can we help? Themeforest Theme Support Neighborhood 'My Subscriptions' problem on 'My Account' page

Viewing 4 posts - 1 through 4 (of 4 total)
  • #13347
    n8-b
    Member
    Post count: 99

    Hi there,

    On the ‘My Account’ page the ‘my-subscriptions.php’ template is called on every left tab. (See attached images).

    I’ve added a new ‘My Subscriptions’ tab on the left which properly calls the ‘my-subscriptions’ template and, as you can see, the template is called twice on that tab, once globally and once for the tab.

    Can you help me out with this or at least give me an idea where to look to fix this?

    Thanks a lot,
    Nathan

    #13590
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This sure is possible, but I’m afraid it’s not built into the theme and would have to be modified especially for you. We’d love to help you with this customization but we are only able to provide support for basic theme issues and bug fixes. We do provide support for small customizations but unfortunately this request is beyond that. Please see our general policy and guidelines for more info. You could also hire a developer to help you with your customizations.

    Cheers!

    #13631
    n8-b
    Member
    Post count: 99

    Thanks for the reply. I’ve figured it out by changing the hook in the Subscriptions plugin so that it loads only in the Woocommerce orders page. Not the prettiest fix but it’ll do.

    Thanks,
    -Nathan

    #13643
    Ben – SUPPORT
    Member
    Post count: 690

    Hey,

    Glad you got it sorted!

    Thanks
    Ben

Viewing 4 posts - 1 through 4 (of 4 total)

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